Customer reviews from Logitech
Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Average customer rating
4.3 out of 5
4.3
(318 Reviews)
Open Ratings Snapshot
Rating breakdown 318 reviews
5 Stars
205
4 Stars
57
3 Stars
24
2 Stars
19
1 Star
13
83%of customers recommend this product. 
(
205 out of 248
)
Best Buy Privacy Policy
Customer Reviews for Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Customer Rating
5 out of 5
5
Awesome Mouse
on August 3, 2026
Posted by: Katie B
from Huntsville AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this mouse. I can easily switch from my work laptop to my personal with the push of a button.
I would recommend this to a friend!
Response from LogitechBy Logitech, August 7, 2026
That’s awesome to hear. The MX Master 4 makes switching between devices feel effortless, and it’s great knowing it’s helping you glide from work to personal use with just a tap. Smooth performance and easy transitions really make it a standout everyday companion.
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Great mouse
on August 3, 2026
Posted by: Usman
from Arizona
Verified Purchase:Yes
Easy to use and ergonomic, good battery, lasts at least a week per charge
I would recommend this to a friend!
Response from LogitechBy Logitech, August 4, 2026
That’s awesome to hear! The MX Master 4 was designed with long workdays in mind, so it’s great that the ergonomic feel and easy handling are working out for you. And that battery endurance. Lasting a week or more per charge. Makes it one less thing to worry about while you’re in the flow. Thanks for sharing your experience. Sounds like it’s become a reliable partner for your setup!
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Best mouse I've used
on July 31, 2026
Posted by: Kai R
from New York, NY
Verified Purchase:Yes
This defintiely feels like an upgrade from my previous MX Master 3S. It feel soft yet still durable, and no issues with tracking or clicking so far
I would recommend this to a friend!
Response from LogitechBy Logitech, August 4, 2026
The MX Master 4 really comes across as a solid upgrade. Smooth tracking, responsive clicks, and that soft yet durable feel make it stand out from the 3S. Great to hear it’s performing flawlessly and giving you that reliable everyday experience.
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Best mouse ever
on July 28, 2026
Posted by: Nicole
Verified Purchase:Yes
This is the 8th mouse I've bought. Not because I'm replacing mine but because I love mine so much I felt like all my relatives that work from home needed it so I bought them as gifts. They will all tell you they don't know how they lived without it. Awesome battery, love the features and so comfortable.
I would recommend this to a friend!
Response from LogitechBy Logitech, August 7, 2026
That’s some serious gifting power. Eight MX Master 4s! Amazing that you’ve turned your own favorite mouse into a family‑wide upgrade. With its long battery life, comfort, and feature set, it’s no wonder everyone feels like they can’t live without it now.
Written by a customer while visiting Logitech
Customer Rating
2 out of 5
2
Could have been better...
on July 27, 2026
Posted by: Dalton
Verified Purchase:Yes
Meh... not quite as good as the M3 as far as the feel of the mouse goes. It does the same thing, but I don't need the haptics. Horizontal scroll is a little more prominent/easier to utilize so that is nice. Overall I just wish the 3 had better switches and didn't crap out (it seems that this one also has the same switch issues, so it's life is limited as well). Overall, could be better - what needed fixing wasn't fixed and instead I got features I didn't want at a higher price tag, will be exploring other mouse options from now on.
No, I would not recommend this to a friend.
Response from LogitechBy Logitech, August 24, 2026
We’re sorry to hear that the MX Master 4 didn’t fully meet your expectations. We’ll share this with our team for improvement.
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
A masterpiece in form meets function
on July 24, 2026
Posted by: Mike.L
from Utah
Verified Purchase:Yes
The MX Master 4 is an exceptional device. Better than ever. I loved my MXVertical. The MX Master 3X topped it. The Master 4 blew my mind and had me asking "how did they think of this?" A truly stellar, feature rich device. It's hard to imaging what Logitech will dream up next.
I would recommend this to a friend!
Response from LogitechBy Logitech, August 7, 2026
Your words truly made our day! We're delighted that the Logitech MX Master 4 has exceeded your expectations with its thoughtful design and innovative features. Hearing how it builds on your previous Logitech experiences is incredibly meaningful to us. Thank you for sharing your excitement, we hope it continues to inspire productivity and creativity every day.
Written by a customer while visiting Logitech
Customer Rating
3 out of 5
3
Solid, not Great
on July 24, 2026
Posted by: Trogdor
from Oklahoma
Verified Purchase:Yes
It’s good, there are some improvements from the master 3. BUT I prefer the 3 much much more.
I would recommend this to a friend!
Response from LogitechBy Logitech, August 24, 2026
Hearing that the MX Master 3 still feels like the better fit highlights an opportunity to make the MX Master 4 experience just right. Customizing key mappings and adjusting smart-shift sensitivity in the Options app often restores that familiar workflow feel, so please reach out directly for tailored optimization settings.
Written by a customer while visiting Logitech
Customer Rating
1 out of 5
1
Worked for two weeks
on July 21, 2026
Posted by: Charlie
from DC
Verified Purchase:Yes
It was great until it wasn't. For two weeks, it worked normally, and if it continued like this, then I would have given it five stars. However, it started to randomly disconnect and reconnect throughout the day. Sometimes, it would take 15-20 mins before the mouse would reconnect with my PC. Also, when I move my mouse across the screen, it would randomly click and drag items. It has been getting worse over time and now I just don't use it. I contacted support and provided videos and information, but they still haven't sent me a resolution or a replacement, and it has been another two weeks.
No, I would not recommend this to a friend.
Response from LogitechBy Logitech, July 24, 2026
Your experience with the Logitech MX Master 4 is important to us. It’s great to know the mouse initially delivered the performance you expected, though we note the connectivity interruptions and unexpected click‑and‑drag behavior you described. To help us understand this better, please connect with our Social Care team at socialcare@logitech.com and share:
Name
Email Address
Country
Brief summary of the issue:
Written by a customer while visiting Logitech
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