Customer reviews from Logitech
Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Average customer rating
4.3 out of 5
4.3
(318 Reviews)
Open Ratings Snapshot
Rating breakdown 318 reviews
5 Stars
205
4 Stars
57
3 Stars
24
2 Stars
19
1 Star
13
83%of customers recommend this product. 
(
205 out of 248
)
Best Buy Privacy Policy
Customer Reviews for Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Customer Rating
4 out of 5
4
Great mouse...Logi Options+ not ideal
on September 16, 2026
Posted by: Steve
Verified Purchase:Yes
This mouse has extra features a standard mouse does not. Unfortunately, some are locked behind the "online" version of Logi Options+ such as the action wheel. So if you work somewhere, you best check with your IT department to see if you're able to even use the mouse as company policy could disallow the app. With that being said, you can still customize a good chunk of the mouse using the "offline" version of Logi Options+. I'm still getting used to the SmartShift feel as it feels off to me. At first I thought it was a QC issue to be honest. The nice thing is you can turn it off if you don't like it which I may end up doing so. So 4* when considered the Logi Options+ nuances.
I would recommend this to a friend!
Response from LogitechBy Logitech, October 7, 2026
Thank you for your detailed feedback and 4-star rating of the MX Master 4.We’re glad you appreciate its features and the customization available through the offline version of Logi Options+. We understand that features like Action Ring may require the online version and could be restricted by workplace IT policies, so checking with your IT department is a sensible step.
SmartShift can take some getting used to, and we’re pleased you can disable it if needed.
Written by a customer while visiting Logitech
Customer Rating
3 out of 5
3
Need on board memory.
on September 15, 2026
Posted by: Bakeretic
from Camas, WA
Verified Purchase:Yes
Need on board memory. Other than that, all looks good.
I would recommend this to a friend!
Response from LogitechBy Logitech, September 18, 2026
We’re happy to hear you’re enjoying the MX Master 4. Thank you also for your suggestion about the on board memory. We’ll share this with our team for improvement
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
MX Master 4
on September 15, 2026
Posted by: J Johnson
from E Texas
Verified Purchase:Yes
I'm still getting use to all the features this one mouse has built-in. At this time I think it's AWESOME and crazy how many features and functions can be put into a piece of equipment like this. Very Cool and so glad I made this purchase.
I would recommend this to a friend!
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Perfect Mouse
on September 14, 2026
Posted by: Chukwuma
from Nigeria
Verified Purchase:Yes
The Legendary mouse. Works as advertised. Battery life is Perfect!
I would recommend this to a friend!
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Love it
on September 14, 2026
Posted by: James
Verified Purchase:Yes
This mouse is great. It's comfortable to use, looks nice, and makes working so much more convenient.
I would recommend this to a friend!
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Review
on September 14, 2026
Posted by: Mouse
Verified Purchase:Yes
Money well spent glad I splurged on something nice for once
Written by a customer while visiting Logitech
Customer Rating
3 out of 5
3
Logitech has wasted my money before but this mouse is good
on September 4, 2026
Posted by: Brad
from Ny
Verified Purchase:Yes
Works as advertised, things I used to do with tablet and pen I now do with this
I would recommend this to a friend!
Response from LogitechBy Logitech, September 15, 2026
Appreciate the feedback and great to hear the MX Master 4 is seamlessly replacing your tablet and pen workflow. These comments have been passed along to the team to keep refining our hardware for power users. If any questions come up or tips are ever needed, reach out anytime.
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Stunning Mouse
on August 31, 2026
Posted by: Angel
Verified Purchase:Yes
The mouse is very comfortable, very ergonomic and the buttons are noiseless. Very recommended belongings!
Response from LogitechBy Logitech, September 3, 2026
Thanks so much for your feedback! We're glad to hear you find the MX Master 4 mouse comfortable and ergonomic, and that you appreciate the noiseless buttons. Your recommendation means a lot to us—enjoy your new mouse!
Written by a customer while visiting Logitech
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