Customer reviews from Logitech
Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Average customer rating
4.3
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
189
4 Stars
53
3 Stars
23
2 Stars
18
1 Star
13
82%of customers recommend this product.
(
190 out of
232)
Customer Reviews for Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Posted by: Trogdor
from Oklahoma
Verified Purchase:Yes
It’s good, there are some improvements from the master 3. BUT I prefer the 3 much much more.
I would recommend this to a friend!
Response from LogitechBy Logitech, August 24, 2026
Hearing that the MX Master 3 still feels like the better fit highlights an opportunity to make the MX Master 4 experience just right. Customizing key mappings and adjusting smart-shift sensitivity in the Options app often restores that familiar workflow feel, so please reach out directly for tailored optimization settings.
Written by a customer while visiting Logitech
Posted by: Charlie
from DC
Verified Purchase:Yes
It was great until it wasn't. For two weeks, it worked normally, and if it continued like this, then I would have given it five stars. However, it started to randomly disconnect and reconnect throughout the day. Sometimes, it would take 15-20 mins before the mouse would reconnect with my PC. Also, when I move my mouse across the screen, it would randomly click and drag items. It has been getting worse over time and now I just don't use it. I contacted support and provided videos and information, but they still haven't sent me a resolution or a replacement, and it has been another two weeks.
No, I would not recommend this to a friend.
Response from LogitechBy Logitech, July 24, 2026
Your experience with the Logitech MX Master 4 is important to us. It’s great to know the mouse initially delivered the performance you expected, though we note the connectivity interruptions and unexpected click‑and‑drag behavior you described. To help us understand this better, please connect with our Social Care team at socialcare@logitech.com and share:
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Brief summary of the issue:
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Written by a customer while visiting Logitech
Posted by: Brian
from Oregon
Verified Purchase:Yes
Mouse works well, I do get some lag now and again, but otherwise I would say no issues. It is comfortable in my hand as well. Love the side thumbwheel, but still working on muscle memory for all the buttons.
I would recommend this to a friend!
Response from LogitechBy Logitech, July 20, 2026
Thank you very much for your fantastic feedback on the MX Master 4. We're happy to hear you find it comfortable and enjoy the side thumbwheel. If you experience occasional lag, it might be caused by wireless interference or software settings, please try updating the software or using the mouse in a different location. Over time, the buttons should become more responsive with regular use.
Written by a customer while visiting Logitech
Posted by: Isaac
from Bellevue, WA
Verified Purchase:Yes
Slightly narrower than my old MX Master 3. I have larger hands so I wish they made the MXM4 slightly wider. Also, Bluetooth is very sensitive to interference, so I have to use the external dongle. Otherwise very solid mouse.
I would recommend this to a friend!
Response from LogitechBy Logitech, July 20, 2026
Thanks so much for sharing your thoughts on the MX Master 4 – Graphite! We’re glad you find it a solid mouse overall. We hear you on the width compared to the MX Master 3, and we’ll make sure your feedback about larger hands gets to our product team. As for Bluetooth, the dongle is definitely the best way to keep things stable, but we’re always working on improving wireless performance. Appreciate you being part of the Logitech community and helping us make our products better!
Written by a customer while visiting Logitech
Posted by: gopher
from Central Asia
Verified Purchase:Yes
[This review was collected as part of a promotion.] it is good mouse. I dont like that without logi options some mouse features will not work
I would recommend this to a friend!
Response from LogitechBy Logitech, July 16, 2026
Glad you’re enjoying the MX Master 4! We hear you on the software side. Some advanced features do rely on Logi Options, and your feedback on that dependency is noted. Thanks for sharing your thoughts with us.
Written by a customer while visiting Logitech
Posted by: Justin D
from Rochester, NY
Verified Purchase:Yes
If you want the best possible experience, this is the mouse to get. Smooth, sleek, connected. What more could you want?
I would recommend this to a friend!
Response from LogitechBy Logitech, July 13, 2026
Skating on ice. That’s such a perfect way to describe it! The MX Master 4 really nails that smooth, connected feel, and it’s awesome to hear you’re getting the best possible experience out of it. Sleek design plus effortless glide makes it a standout. Thanks for sharing your take, it’s spot‑on.
Written by a customer while visiting Logitech
Customer Rating
5
Excellent mouse, great for multi-device switching with MX Keys kb
on July 10, 2026
Posted by: Bharat
from San Francisco, CA
Verified Purchase:Yes
Excellent mouse, great build quality, feels great. Plenty of convenient buttons and integration with software to make many things single click.
I would recommend this to a friend!
Response from LogitechBy Logitech, July 13, 2026
That’s a stellar setup you’ve got going. MX Master 4 paired with MX Keys is a powerhouse combo! Smooth build, comfy feel, and those extra buttons with software integration really make multitasking across devices effortless. Love hearing it’s delivering that premium, connected experience for you.
Written by a customer while visiting Logitech
Posted by: Levi
from Minnesota
Verified Purchase:Yes
First I will note that the MX3 and MX4 are by far the best mice I have ever used. These aree some highly critical points comparing the two. Comparing to my MX3 that I have used for the last 4 years, I like the side scroll better and the quite click is nice working in an office. The haptic button I find quite useless as it is very slow to respond on my windows computer, and the mouse lift is not AS good as the MX3 if wen you have to reposition the mouse.
I would recommend this to a friend!
Response from LogitechBy Logitech, July 14, 2026
Thanks for sharing such a thoughtful comparison between the MX Master 3 and the MX Master 4. It’s clear you appreciate both models as top‑tier mice, but also notice some differences in everyday use. The quieter click and improved side scroll on the MX4 are definite advantages, especially in an office setting. On the other hand, the haptic button’s slower response on Windows and the slightly less refined mouse lift compared to the MX3 are important points to highlight.
Your feedback is valuable because it shows where the MX4 excels and where it could be refined further. For anyone considering the upgrade, it’s helpful to know that while the MX Master 4 brings new features, the MX3 still holds its ground in certain aspects of usability.
Your feedback is valuable because it shows where the MX4 excels and where it could be refined further. For anyone considering the upgrade, it’s helpful to know that while the MX Master 4 brings new features, the MX3 still holds its ground in certain aspects of usability.
Written by a customer while visiting Logitech