Customer reviews from xerox.com
Xerox - B315/DNI Multifunction Printer - Monochrome
Average customer rating
4.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for Xerox - B315/DNI Multifunction Printer - Monochrome
Customer Rating
5
Great quality printings
on May 15, 2026
Posted by: Albert
from Los Angeles, California
Easy to install, B315 xerox printer, fast efficient prints
Written by a customer while visiting xerox.com
Customer Rating
5
great features and reliable
on February 11, 2026
Posted by: printman
from kernersville NC
[This review was collected as part of a promotion.] i have had this unit for 2 years and still running strong.
Written by a customer while visiting xerox.com
Customer Rating
4
Silent and easy to use compared with XB405
on October 7, 2025
Posted by: ECRI
from Washington, DC
[This review was collected as part of a promotion.] We got this printer to replace our old B405 printers at the office. The aesthetics of B315 are nicer compared to B405, the scanning capability is swifter (paper moves slightly slower but it scans both sides with one sweep). Easier to maintain. The only con is the paper tray, too small and if you want one with more capacity, you have to buy it separately.
Written by a customer while visiting xerox.com
Customer Rating
4
Overall decent for small office printing
on May 19, 2025
Posted by: Christy
from Wisconsin
[This review was collected as part of a promotion.] We've had a couple of these in our office for about a year. The imaging unit needs to be replaced already, which seems soon. Overall, they work okay for what we use them for
Written by a customer while visiting xerox.com
Customer Rating
5
Perfect Office Printer
on April 7, 2025
Posted by: OliviaC
from California, PA
[This review was collected as part of a promotion.] This printer has been with me since the beginning of the school year. It is compact and does just what I need it to while being fast an efficient. Great purchase.
Written by a customer while visiting xerox.com
Customer Rating
4
Good features
on December 26, 2024
Posted by: Rnorag
from Red Oak, Texas
I bought this 2 years ago and it has worked well for me
Written by a customer while visiting xerox.com
Customer Rating
2
I do not recommend this product.
on December 24, 2023
Posted by: Ioan
from Alba Iulia
I do not recommend this product. Poor quality. I bought it about 1 month ago. I am going to buy another printed one, but not Xerox.
Response from xerox.comBy Xerox Customer Support, January 4, 2024
Thanks for taking the time to share your feedback with us. I apologize that you are experiencing problems with your Xerox B315 printer. Can we recommend you check out our Support Page to troubleshoot your image quality issue:
B315 Support Page: https://www.support.xerox.com/en-us/product/xerox-b315-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797 to start the process.
We look forward to hearing from you and helping you with this issue.
B315 Support Page: https://www.support.xerox.com/en-us/product/xerox-b315-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
Inferior to the 3345 model it replaced,
on December 4, 2023
Posted by: Robm
from Ireland
This printer's MFC software has less features than the Xerox 3345 that it replaced in this price range.
The address book management and scan to network is less featured, e.g. unable to type in a filename, so a scan will overwrite the previous scan, making the device a lot less convenient as the user has to return to the computer to rename the file after each scan. Not even an "append date-time" option to differentiate scans.
No LDAP addressbook, nor addressbook import and export.
A tiny screen at the printer.
Feels like a cheap home printer from 20 years ago.
The address book management and scan to network is less featured, e.g. unable to type in a filename, so a scan will overwrite the previous scan, making the device a lot less convenient as the user has to return to the computer to rename the file after each scan. Not even an "append date-time" option to differentiate scans.
No LDAP addressbook, nor addressbook import and export.
A tiny screen at the printer.
Feels like a cheap home printer from 20 years ago.
Response from xerox.comBy Xerox Customer Support, December 7, 2023
I apologize that you are experiencing problems with your Xerox B315 device. It seems like you’ve tried many things already. We recommend that you contact our Support Department to assist you with this issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com