Customer reviews from Dymo.com
DYMO - LetraTag Label Maker Tape, 1/2" x 13', 2/Pack - Black On White
Average customer rating
3.1
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
3
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for DYMO - LetraTag Label Maker Tape, 1/2" x 13', 2/Pack - Black On White
Customer Rating
1
Paper tape does not stick.
on September 6, 2024
Posted by: Nope
I purchased a LetraTag printer roughly a month ago with white paper label tape. Labels begin to peel almost as soon as applied. I am now applying invisible tape over the labels to keep them in place. I will try the plastic labels in the hope that they stick. Otherwise, I will be looking for a labeler with better adhesive tapes.
Response from Dymo.comBy DYMO NA, September 12, 2024
Hi.
Thank you for reaching out to us and providing your feedback. Your feedback is very important to us and will be forwarded to the appropriate department for review.
The LetraTag tapes are meant for indoor use on clean dry surfaces, they should not come into contact with materials composed of PVC film and vinyl-containing plasticizers.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for reaching out to us and providing your feedback. Your feedback is very important to us and will be forwarded to the appropriate department for review.
The LetraTag tapes are meant for indoor use on clean dry surfaces, they should not come into contact with materials composed of PVC film and vinyl-containing plasticizers.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Poor adhesion, labels don't stay on
on November 25, 2023
Posted by: Ryan911
from Denver, CO
I have used the labels on multiple surfaces such as spray bottles, plastic totes, electronic chargers, etc and the adhesive is not very strong. All of the labels have started to peel off, even on surfaces that don't see much activity.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, November 27, 2023
Hi Ryan.
We sincerely apologize for the inconvenience caused by our tapes. We expect the best from our product and it looks like in this case, we have let you down.
Please know that this feedback will be forwarded to the appropriate department for further review. Kindly reach out to us directly so that we can help resolve this issue.
Reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our tapes. We expect the best from our product and it looks like in this case, we have let you down.
Please know that this feedback will be forwarded to the appropriate department for further review. Kindly reach out to us directly so that we can help resolve this issue.
Reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Adhesive quality is poor.
on January 13, 2025
Posted by: Disappointed mike
from OK
I bought a Dymo Letratag label maker a month ago. The paper labels stink. Almost every label created to date has curled up and does not hold to item labeled. Very disappointed.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, January 14, 2025
Hello.
We sincerely apologize for letting you down, Please know that your feedback is very important to us and therefore, it will be forwarded to the appropriate department for further review.
Please make sure you are sticking the tapes to clean surfaces and we would recommend you use our durable labels as they last longer when exposed to Ultraviolet light or for outdoor labeling.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for letting you down, Please know that your feedback is very important to us and therefore, it will be forwarded to the appropriate department for further review.
Please make sure you are sticking the tapes to clean surfaces and we would recommend you use our durable labels as they last longer when exposed to Ultraviolet light or for outdoor labeling.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Labels don't stay stuck!
on January 25, 2025
Posted by: Todna
Very limited use case. The adhesive on the back of the labels does not stick particularly well to most surfaces. Metal, glass, and plastic all seem to give it trouble, which really narrows down what you can actually label. I find sticking it to paper or cardboard surfaces works best—so, stuff you could already just write directly on.
There's a lot of options for a simple label maker that would make it a really versatile device, if it weren't so mechanically limited. It's nice that there are many text options and even punctuation and symbols to choose from, but it'd be nicer if the tape stayed stuck.
I imagine bit of clear tape over the label would help, but again, if I'm already putting tape down on things, why not just write my labels directly on the tape? Unfortunately this device can only be as good as the materials provided, and those materials are disappointing.
There's a lot of options for a simple label maker that would make it a really versatile device, if it weren't so mechanically limited. It's nice that there are many text options and even punctuation and symbols to choose from, but it'd be nicer if the tape stayed stuck.
I imagine bit of clear tape over the label would help, but again, if I'm already putting tape down on things, why not just write my labels directly on the tape? Unfortunately this device can only be as good as the materials provided, and those materials are disappointing.
Response from Dymo.comBy DYMO, January 27, 2025
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for letting you down, Please know that your feedback is very important to us and therefore, it will be forwarded to the appropriate department for further review.
Please make sure you are sticking the tapes to clean surfaces and we would recommend you use our durable labels as they last longer when exposed to Ultraviolet light or for outdoor labeling. This is not the experience we want for our customers. While our labels are designed to work on a variety of surfaces, and we’ll share your feedback with our product development team to explore enhancements.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for letting you down, Please know that your feedback is very important to us and therefore, it will be forwarded to the appropriate department for further review.
Please make sure you are sticking the tapes to clean surfaces and we would recommend you use our durable labels as they last longer when exposed to Ultraviolet light or for outdoor labeling. This is not the experience we want for our customers. While our labels are designed to work on a variety of surfaces, and we’ll share your feedback with our product development team to explore enhancements.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
So easy to use.
on October 4, 2023
Posted by: AnnieET
from Shingletown CA
I am glad to finally have a label printer with easy to follow instructions.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
Excellent Product
on December 3, 2023
Posted by: Phil from Chicago
I use this for all of my office folders, and the labels have held up for years.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
Love Dymo!
on January 31, 2024
Posted by: Shirlz
from Lagos Nigeria
It works so easily. I highly recommend this device
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5