Customer reviews from hp.com
HP - 711 38-ml Black DesignJet Ink Cartridge, CZ129A
Average customer rating
4.3
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
147
4 Stars
11
3 Stars
2
2 Stars
6
1 Star
27
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for HP - 711 38-ml Black DesignJet Ink Cartridge, CZ129A
Posted by: Integra Studio
Verified Purchase:Yes
I am extremely confident in HP products, but for some reason they had failed this time as the 711 catridge was not recognized by the printer and it shown low levels of ink in the printer settings.
Written by a customer while visiting hp.com
Posted by: Babemondragon
from Tracy, CA, USA
Verified Purchase:Yes
I love all hp products!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JRH52
Verified Purchase:Yes
Quality product and I don't worry about damaging my large format plotter because of using some cheap ink and cartridge. Alway crisp lines with HP cartridges and never a problem.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Plot 02
from California
Verified Purchase:Yes
The cartridge leaked and messed up the printer head of my T530 printer
No, I would not recommend this to a friend.
Response from hp.comBy R_Fred, HP Store DesignJet Team, July 23, 2025
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
Our customer service team has attempted to contact you.
You may reach out to us at 1-888-999-4747.
Thank you for being a valued HP customer!
Our customer service team has attempted to contact you.
You may reach out to us at 1-888-999-4747.
Thank you for being a valued HP customer!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I put the ink cartridges in and the printer is not working because, it says the cartridges are not in.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Did not work, plotter says not compatible.
Written by a customer while visiting hp.com
Posted by: Cnddesigns
from UPLAND CALIFORNIA
Verified Purchase:Yes
This cartridge did not work for me. It appears to have been used. There were several error messages.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: R A Bailey, PLS
Verified Purchase:Yes
Prompt service
Excellent product
Good pricing
Excellent product
Good pricing
Written by a customer while visiting hp.com