Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
2
Had a bad network issues
on August 21, 2023
Posted by: SalSal
[This review was collected as part of a promotion.] Suffered with this phone, unable to call most of the time.
Value
2
Response from Samsung USBy Debra, Social Commerce, August 30, 2023
Salutations SalSal,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A32 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Check out the article titled, "Galaxy phone is unable to make or receive calls" to help resolve what you have been experiencing with your device's connectivity. Feel free to contact Samsung Support afterwards if you would like any further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A32 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Check out the article titled, "Galaxy phone is unable to make or receive calls" to help resolve what you have been experiencing with your device's connectivity. Feel free to contact Samsung Support afterwards if you would like any further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Written by a customer while visiting Samsung US
Customer Rating
5
Best I've had so far
on August 21, 2023
Posted by: Raenae
[This review was collected as part of a promotion.] I really enjoy this phone. Not too big not to small. Keeps a good charge. Takes great pictures and easy to operate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Meh, going back to the dark side
on August 21, 2023
Posted by: Bjc3po
[This review was collected as part of a promotion.] Use it for everything, but it's clunky on so many levels. Not intuitive like the other guys.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 30, 2023
Greetings Bjc3po,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A32 5G. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like assistance with troubleshooting your Galaxy devices. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A32 5G. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like assistance with troubleshooting your Galaxy devices. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great product for first time samsung owners
on August 21, 2023
Posted by: Joshua
[This review was collected as part of a promotion.] Decent storage, ram memory speed, and nice visuals.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A32 is a fantastic phone, with great features
on August 21, 2023
Posted by: BrokenExodus
[This review was collected as part of a promotion.] I use my phone for streaming, watching YouTube and Netflix I also play a bunch of games on my phone and I take a lot of pictures, the A32 has helped me achieve many things that I've been wanting to do when it comes to photography, I absolutely love everything about the A32
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on August 21, 2023
Posted by: SheSlays
[This review was collected as part of a promotion.] Streaming, gaming, reading, lists, organization,alarm, seek information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing mid-ranger!
on August 21, 2023
Posted by: Nico104
[This review was collected as part of a promotion.] This phone is extremely useful to me! I use it as a daily drive and I'm very happy of it!
It contains thousand of features that help me daily, such as the connection to any windows computer, it's so quick and seamless.
Its battery and performance is really amazing and I didn't expect it seeing the price, but you do amazing phones! Also, I found out that you still update this phone so I'll be very happy with this for some years!
This phone, takes wonderful pictures and videos, also it's really smooth! I barely experience any lag during animations or when making an extreme use of it. I love it, it's an amazing all-rounded device, please continue the amazing job you're doing.
I also love the design you adopted for this device, I like it, it's really unique.
One more thing I love about this device is definitely its amazing customization, from palletes to Good Lock, it's so fun making this phone like I want to, it gives me a lot of options and I can't wait to discover even more! Moreover, the 5g on this phone permits me a fast connection with the rest of the world and my friends.
It contains thousand of features that help me daily, such as the connection to any windows computer, it's so quick and seamless.
Its battery and performance is really amazing and I didn't expect it seeing the price, but you do amazing phones! Also, I found out that you still update this phone so I'll be very happy with this for some years!
This phone, takes wonderful pictures and videos, also it's really smooth! I barely experience any lag during animations or when making an extreme use of it. I love it, it's an amazing all-rounded device, please continue the amazing job you're doing.
I also love the design you adopted for this device, I like it, it's really unique.
One more thing I love about this device is definitely its amazing customization, from palletes to Good Lock, it's so fun making this phone like I want to, it gives me a lot of options and I can't wait to discover even more! Moreover, the 5g on this phone permits me a fast connection with the rest of the world and my friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 21, 2023
Posted by: Lovebug
[This review was collected as part of a promotion.] My Samsung works amazing. It seems to be faster than other models. It's amazing it takes some of the best photos I've ever seen. It looks like professional quality. Speaker is great for my music. And it has plenty of space the amazing phone, I will be purchasing another one.
Value
4
Written by a customer while visiting Samsung US