Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
5
Great device, great phone company
on August 21, 2023
Posted by: 123456789
[This review was collected as part of a promotion.] Samsung works great, l love it. Nobody deserves $500 dollars more than I do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a decent phone
on August 21, 2023
Posted by: Nomadcrystal14
[This review was collected as part of a promotion.] I use my phone for everything. Talking ,texting, movies, games, surveys, social media. The camera is pretty good, that is a big deal for me. I find it going slowly, glitching and needing to be restarted quite often, almost daily.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 23, 2023
Hello Nomadcrystal14, thank you for sharing your thoughts with us about your Samsung Galaxy A32. We love hearing you are enjoying using your device for all of your needs keeping in touch with your loved ones, gaming, social media and more. We would love to help you troubleshoot the software functionality difficulty you mentioned with the restarting and slowing. We have included a link to the Samsung Support Team to work with you in this troubleshooting. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My favorite device!
on August 21, 2023
Posted by: Crankychick70
[This review was collected as part of a promotion.] I use my phone for literally everything, from keeping in touch with everyone and handling business, to buying things I think I need and wasting time playing mah jong. It has more features than I thought I'd ever need. It can listen to my commands and with the exception of having no body, it helps me with the stuff this cranky chick needs done, all while being more dependable than the grandkids and griping less than my kids. It's awesome! And I don't say that about just anything.
Now let me go find my glasses again...
Now let me go find my glasses again...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest
on August 21, 2023
Posted by: Theove
[This review was collected as part of a promotion.] This is a very good phone the phone runs well and it never kinks out you can see the s reen very well and all the functions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, worth the buy!
on August 21, 2023
Posted by: Kaspurr
[This review was collected as part of a promotion.] Switched from Apple to Android when I received this phone and it's been great! I will admit I was shocked how large it was when I received it, I went from a Apple 5 or 6 to this and it was an adjustment.
Overall the learning curve was relatively easy just some specific things here and there that are annoying. Trying to swipe up to display all apps open so I can close them can be annoying and as half the time it thinks I want to use Google voice or go to samsung pay.
Along with that Google maps auto adjusting to night mode has been a bit of a struggle to navigate off but I'm chucking those up to user error.
Along with that Google maps auto adjusting to night mode has been a bit of a struggle to navigate off but I'm chucking those up to user error.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I had to get this phone literally fix 5times
on August 21, 2023
Posted by: Getmoneypro
[This review was collected as part of a promotion.] It load slow. I can't even use my phone like I want to because it take all day to load send messages gotta reset my phone all the time
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 24, 2023
Hello Getmoneypro, thank you for sharing your thoughts with us about your Samsung Galaxy A32. We completely understand your frustration with the software slowness of your device. Without knowing what fixes have been done or who you may have spoken to about your device, we have provided a link to our experts. The Samsung Support Team can work with you to see if anything can be done to get more speed out of your device and more enjoyment for your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone has all the fancy features
on August 21, 2023
Posted by: Phone4me
[This review was collected as part of a promotion.] I came across This super awesome phone I bought this phone for watching my shows at work turned out I use this phone for everything especially pictures and videos it has a very great quality camera amazing phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good looking phone
on August 21, 2023
Posted by: Damann
[This review was collected as part of a promotion.] Great features but a little laggy. I wish it had dual Sim geature
Value
4
Written by a customer while visiting Samsung US