Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
5
What makes the Galaxy A32 stand out
on May 1, 2023
Posted by: Kailin
[This review was collected as part of a promotion.] My phone is basically my entire life. From watching my favorite movies to gaming. The phone is made to adapt to every situation. The streaming is smooth and has no issues at all. I have had this phone for 2 years now and it's withstood the test of time and my tantrums when I lose a game. Not only does it keep me entertained it also keeps me healthy through the Samsung health app. It really has made my life more rounded and keeps me connected at all times.
Written by a customer while visiting Samsung US
Customer Rating
5
A reliable phome
on May 1, 2023
Posted by: Tip6844
[This review was collected as part of a promotion.] I have been using that phone for 2 years and i have nothing to complain about. The screen may not be as bright a samsung flagship phone (I also own a s22 ultra) but A32 does the job. I am able to surf the net with no lags while I listen to Tunein radio. Calls are very as well. The size becomes and the weight become handy when I don't feel stuffing my pocket with my s22 ultra especially when i go for a walk or at work. The A32 is a great phone in my opinion.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture great video and sound
on May 1, 2023
Posted by: Krismck1
[This review was collected as part of a promotion.] I use my phone a lot at work it's really fast for streaming looking up things you're going on to Internet great picture quality great sound overall really great phone
Written by a customer while visiting Samsung US
Customer Rating
2
Inferior product
on May 1, 2023
Posted by: mrc5856
[This review was collected as part of a promotion.] This A32 is a far inferior model than the original active series.
Issue after issue:
Phone freezes constantly, app crashes, I get messages at least twice a day when trying to make actual phone calls that, 'your device isn't registered on a network' so I have to reboot it.
Picture and video quality is sub par. On many occasions I can't even take a pic with it because it won't focus. I never had that issue
I want a durable phone that works.
This one is NOT it.
Wish I had the A6 Active still. This phone is garbage.
Issue after issue:
Phone freezes constantly, app crashes, I get messages at least twice a day when trying to make actual phone calls that, 'your device isn't registered on a network' so I have to reboot it.
Picture and video quality is sub par. On many occasions I can't even take a pic with it because it won't focus. I never had that issue
I want a durable phone that works.
This one is NOT it.
Wish I had the A6 Active still. This phone is garbage.
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hello Mrc5856... We appreciate you taking the time to review the Samsung Galaxy A32 5G. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached some links that should help concerning the freezing you've experienced, the connectivity, and camera. Please don't hesitate to reach out to Samsung Support, also below, if we can offer any further assistance. Thank you for being a valued customer. -Bethany
Samsung PC runs slowly or freezes
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Samsung phone has slow mobile data speed
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Samsung PC runs slowly or freezes
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Samsung phone has slow mobile data speed
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Potential to be great
on May 1, 2023
Posted by: Bowlins
[This review was collected as part of a promotion.] This phone definitely has the potential to be a top contender. But the 64gb storage ruins it
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hello Bowlins... Thank you for your feedback of the Samsung Galaxy A32 5G. We welcome all feedback as we continue to bring our consumers the best in design and functionality. The Samsung Galaxy A32 5G has a micro-SD slot, so you have the option of expandable storage up to 1TB to increase your storage needs. Feel free to reach out to Samsung Support, attached below, if we can offer any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about this phone is fantastic
on May 1, 2023
Posted by: Riskredlion
[This review was collected as part of a promotion.] I absolutely love this phone!! It dies everything I need and then some!
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with many features at a budget price
on May 1, 2023
Posted by: Lovephone
[This review was collected as part of a promotion.] Great phone for taking photos, surfing the internet, shopping, and checking email.
Written by a customer while visiting Samsung US
Customer Rating
5
A great budget phone with fast 5g service
on May 1, 2023
Posted by: ScottMc
[This review was collected as part of a promotion.] The A32 5g is a great budget phone that can accomplish most things with ease. Nice screen, reasonable features, and reliable. The size is nice in your hands. Battery life is good too, you can go several days without recharging. The Hotspot feature also works great on this phone, I use that often when traveling.
Written by a customer while visiting Samsung US