Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
5
Phones are the best
on March 17, 2023
Posted by: Felimo
[This review was collected as part of a promotion.] I like these phones bc they 5g and also we could take off the wifi
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A325g
on March 17, 2023
Posted by: Mysweetybirds
[This review was collected as part of a promotion.] My husband and I both have this phone. Camera is ok but could be much better. My husband has to reset his almost daily to get texts to send or receive. The system could be better. The speed isn't much faster than 4g was. We are both disappointed with this phone. I also have a Samsung galaxy s6 tablet and it is slow, very slow.
(click to see the video)
Response from Samsung USBy Debra, Social & Commerce, March 21, 2023
Good day Mysweetybirds, thanks for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy A32 5G. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If you're looking for a higher resolution camera for your next device, I would recommend the Galaxy A52 5G and the Galaxy S23 Ultra. The A52 5G offers you a rear camera: a 64MP Main Camera, a 12MP Ultra-Wide Camera, a 5MP Macro Camera, and a 5MP Depth Camera. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Check out the Samsung article titled, "Messages on Samsung phone are slow, do not send, or cannot be received" for some helpful troubleshooting information. If you have a 5G capable phone or tablet with the appropriate SIM card, and you are in a 5G service area, you don't have to do anything to take advantage of the increased speed and connectivity. Your device is preconfigured to take advantage of all the benefits of 5G automatically. Please be aware that its availability in some areas may be limited. However, more and more 5G infrastructure is being built, and each carrier will have 5G available in more cities as time goes on. If you would like to troubleshoot your 5G connection, please check out the article titled, "Use 5G on Galaxy phones and tablets." For your convenience I have also included a link below containing your device's software update. Please make sure that your device's software has been updated with the most recent version of software. If you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a32-5g/#compare
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/answer/ANS00083184/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/smartphones/galaxy-a32-5g/#compare
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/answer/ANS00083184/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Customer Rating
3
Not enough Space to really be great
on March 17, 2023
Posted by: BabyfaceBezz
[This review was collected as part of a promotion.] I use it for everything but sometimes it can't handle it. Plus the location and the size of the finger print scanner is just stupid to me I always have to do it more then once and more then I should
Response from Samsung USBy Debra, Social & Commerce, March 21, 2023
Salutations BabyfaceBezz, thank you for taking the opportunity to review your Samsung Galaxy A32 5G. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy A32 has expandable storage capabilities of up to 1TB when you add a microSD card to your device? If you're looking for more internal storage right out the gate, I would suggest taking a look at the Galaxy A53 5G. This device offers you 128GB of internal storage, so it is a jump up from the 64GB you are used to. In regard to the fingerprint scanner, although I'm unable to redesign the phone and/or location of the fingerprint sensor, there are other biometric settings that can be used lieu of it. For example, I have elected to use the face recognition feature and required for open eyes to unlock my screen on my device. For your convenience I have included a link below containing your device manual. Customizing your settings will be a breeze with it. Please feel free to reach out to Samsung Support with any questions you have, if you would like to share any other feedback with us, or if you would like help troubleshooting your devices. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Good 4 Games & Contacts ID, Maps
on March 17, 2023
Posted by: Apooh400
[This review was collected as part of a promotion.] My Smart Phone Made Me Dumb
I use ALL the Advantages my Galaxy A21 has 2 Offer
I JUST LOVE MY PHONE
I use ALL the Advantages my Galaxy A21 has 2 Offer
I JUST LOVE MY PHONE
Written by a customer while visiting Samsung US
Customer Rating
4
A Device Worth Mentioning.
on March 17, 2023
Posted by: Bugsprey
[This review was collected as part of a promotion.] Since obtaining this device I've come to rely on it more than any other device I own. What makes this device so special is the simplicity of its settings and the long battery life. It has a Fast Charging setting that actually works. The Camera produces brilliant pictures and is easy to setup and has an excellent zoom feature. The viewing area of the phone goes edge to edge making it quite easy to view a picture or video. I finally found a phone that I truly like using. It never misses a beat. No dropped calls and the speed of the phone is fantastic with its octa-core. I I will definitely purchase another phone like this one when the time comes or one compatible to this one.
Written by a customer while visiting Samsung US
Customer Rating
4
A good phone with features
on March 18, 2023
Posted by: Goodphone
[This review was collected as part of a promotion.] This is a good phone in performance and features . Using this set for over a period 17 months. Battery life a d speed is very good. Ca.era is awesome.
But now it starts legging some time that6why I rated it 4 star otherwise I could have rate it 5 star.
Muhammad Aslam Ansari
But now it starts legging some time that6why I rated it 4 star otherwise I could have rate it 5 star.
Muhammad Aslam Ansari
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone
on March 18, 2023
Posted by: Tattoosgirl819
[This review was collected as part of a promotion.] This is by far my favorite Samsung phone (A32 Samsung) and I have had quite a few through the years !!!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on March 18, 2023
Posted by: Galaxy007
[This review was collected as part of a promotion.] It's is amazing for sports gaming all around entertainment. It is easy to setup and fast speeds. I love it already and it's only been a day
Written by a customer while visiting Samsung US