Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
5
This device is much more than you would expect.
on March 13, 2023
Posted by: Red9sam
[This review was collected as part of a promotion.] I have had this device for over a year now. I use it for my phone, taking pictures, watching movies, videos, and all texting. It is an absolutely amazing phone which I don't understand why it isn't offered with more networks. It allows me to do everything any tablet or laptop does. I actually use this device for playing games as well. I think this phone is much better than any of the higher-end phones out there. My daughter, who does a lot of research on phones, thinks this is a really good phone as well. Her opinion is highly regarded with the deep research she does on all electronics. I believe this phone does not get the great props it deserves. The photo quality is comparable to the higher-end phones. I am not always able to hold my phone completely still when taking pictures and this phone always gets the shot I want and it is not blurry. I thought I would give Samsung a try again, I have had them before and they worked beautifully. I am glad I came back to Samsung. I am probably going to stay with this company when it is time to get a new phone. The phones they offer are beautifully designed and work absolutely perfect!
Written by a customer while visiting Samsung US
Customer Rating
2
For gamer people
on March 13, 2023
Posted by: Xyotul
[This review was collected as part of a promotion.] Playing game that had high graphics is bad in this device A32, very slow, and very laggy. Example Playing genshin Impact on high graphics, it will kick you out. Even if it on low graphics. Even games that is offline, same thing.
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Hi Xyotul, thanks for taking the opportunity to review your Samsung Galaxy A32 5G. We appreciate your directness as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We never want our customers to feel like they are having anything less than amazing experiences while using our products. Samsung products have a warranty for manufacturing defects in materials and workmanship, linked below. Have you updated your phone recently? For your convenience I have included a link below that contains your device's software updates. Please make certain that your phone's software is updated to reflect the most recent version of software. If you are in the market for a device that can handle your gaming, check out the Galaxy S23 Ultra. It has our fastest processor ever to allow you to game at full throttle while smoothly transitioning between apps. It also has an intelligent 5000mAh battery that saves power for go time, so you can game and stream into the night. The Dynamic AMOLED 2X delivers clear, colorful details on screen, whether dimmed low or on full brightness while the 120Hz technology intelligently optimizes the refresh rate to smooth out action and save on battery. Please feel free to reach out to Samsung Support with any questions you have, if you would like help troubleshooting your devices, or if you would like to share any additional information feedback with us. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 13, 2023
Posted by: Kokowildflower
[This review was collected as part of a promotion.] I have been able to use my phone to mirror it on my TV and connect to log into my devices. The updates have made things easier on my phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on March 13, 2023
Posted by: Desertdoc
[This review was collected as part of a promotion.] I use it for work mostly. But often need to watch videos. Always great quality picture
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on March 13, 2023
Posted by: AlexJedi29
[This review was collected as part of a promotion.] This phone is great for keeping up with school, doctors appointments and much much more, 10/10 would recommend this phone to all my friends
Written by a customer while visiting Samsung US
Customer Rating
2
This phone has a feature that is no good at all.
on March 13, 2023
Posted by: MichaelsA32
[This review was collected as part of a promotion.] Streaming & movies & social as well as talk on phone & texting
This phone has a spy feature that is no good for anyone. It needs to be removed from all Samsung Galaxy phones.
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Hey MichaelsA32, thank you for taking the time to review your Samsung Galaxy A32 5G. We appreciate your feedback as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Please feel free to reach out to Samsung Support if you have any questions, if you would like to provide any additional feedback, or if you would like help with troubleshooting your devices. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on March 13, 2023
Posted by: Grabby2022
[This review was collected as part of a promotion.] I do everything on my phone from playing games to sending email checking my accounts to watch TV programs. Or video chatting... not once have I had any issue with it
Written by a customer while visiting Samsung US
Customer Rating
3
It was good at first
on March 13, 2023
Posted by: Emak13
[This review was collected as part of a promotion.] The phone was great at first. It was pretty close to a galaxy s series. It has its limitations but as time passes it seems to start to act up. It is a good affordable phone but keep in mind it's limits.
It takes great pictures but the auto zoom tends to get out of focus. The options in this phone are great especially when an update comes up a new feature comes in.
The battery life is good but I suggest to use the save battery feature included with the phone to avoid a shot life with it.
As mentioned if you are aware how far this model can go it is a great phone.
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Hi there Emak13, thank you for finding the available time in your day to share your thoughts with us about your Samsung Galaxy A53 5G. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone behind on the bus, having it stolen from your briefcase, getting your phone soaked from the rain, or dropping it and shattering the screen. With 700+ authorized repair locations nationwide to take your device to, we work hard to you get back to what you love doing most in life. Please do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info
smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US