Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
1
I live galaxy but I hate this phone I have
on March 13, 2023
Posted by: Hatethisphone
[This review was collected as part of a promotion.] It sucks..clicks off..restarts all the time..apps are slow..not my wifi because my husband's is fine
Response from Samsung USBy Debra, Social & Commerce, March 20, 2023
Good day, thank you for finding the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy A32 5G. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing and unforgettable experiences when using our products. Samsung provides a 12-month warranty on our products that covers manufacturing defects in materials and workmanship, linked below. Do you remember updating the software on your A32 5G recently? For your convenience I have included a link below with your device's software update. Please make sure that your phone's software has been updated with the most recent version of software. Afterwards, feel free to reach out to Samsung Support for further assistance and/or troubleshooting if you would like additional guidance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
3
Average Device Average price
on March 13, 2023
Posted by: JustAGalaxyUser
[This review was collected as part of a promotion.] This device works as you'd expect for mid range price
Response from Samsung USBy Debra, Social & Commerce, March 20, 2023
Hello JustAGalaxyUser, thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy SA32 5G. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to eligible devices that would extend an umbrella of physical protection to your investments? It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink onto your speakers, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. If you would like any additional assistance, please feel free to reach out to Samsung Support when you have some free time. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung phone
on March 13, 2023
Posted by: Gulfvetmike
[This review was collected as part of a promotion.] Use this phone not only for work keeping track of different jobs but also use it to game. It is a very fine phone for all my needs.
Written by a customer while visiting Samsung US
Customer Rating
4
Solid performaning entry level phone
on March 13, 2023
Posted by: Chazman007
[This review was collected as part of a promotion.] My phone is used primarily for scheduling, day-to-day daily tasks, some social media and some online gaming.
The battery does not perform as advertised...does not last nearly as long as I was anticipating based on advertisements.
The performance is as good or better than expected when using the internet for any of the above listed activities.
Written by a customer while visiting Samsung US
Customer Rating
4
Does what I need
on March 13, 2023
Posted by: Mikethe13
[This review was collected as part of a promotion.] I use my phone for weekly video calls with the Granddaughter, daily texts while on the road for work, and taking attendance on Sundays. It isn't the fastest phone ever and it isn't movie quality as far as photos/videos but the price wasn't horrible like most phones.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Everyday Phone
on March 13, 2023
Posted by: PlayinOnMyPhone
[This review was collected as part of a promotion.] I am not an intense or resource heavy user, so I'm not sure how this compares to a flagship phone, but there is NOTHING I would change on this phone. I was able to pick this model among several other manufactures at this price point, but I was drawn to the style and reputable company name. I am overly impressed with the responsiveness and the camera, and am very pleased with this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Mid-range device
on March 13, 2023
Posted by: ColoVoice
[This review was collected as part of a promotion.] The device has a great battery life. The interface is intuitive and rarely glitches. Overall pictures are very good quality. It is good device to own.
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on March 13, 2023
Posted by: Nothebest
[This review was collected as part of a promotion.] It's good for the first two years, but after using it for a while it starts to slow down. Bit it works as a phone.
Response from Samsung USBy Debra, Social & Commerce, March 14, 2023
Hello there, thank you for finding the available time out of your day to review your Samsung Galaxy A32 5G. We welcome your feedback as we aim to improve the functionality and design of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the best experiences when our products are being used. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Without being able to ask you any additional questions in response to your review, I recommend reaching out to Samsung Support if you would like further assistance and/ or troubleshooting. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Warranty-Info smsng.us/Samsung-Community
Written by a customer while visiting Samsung US