Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3 out of 5
4.3
(958 Reviews)
Open Ratings Snapshot
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product. 
(
58 out of 97
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
4 out of 5
4
Better than all my other phones
on March 13, 2023
Posted by: GrumppyPanda
[This review was collected as part of a promotion.] The Samsung Galaxy A32 5g well to put it simply is a good phone all around. It has a good 6.5 inch screen and the cameras are fantastic. The gaming side of things though a little lack luster lower frame rate and gets a little toasty but it still plays games well and that's all you really need. It has great storage space so it will be able to have all of the apps you use.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on March 13, 2023
Posted by: Pamela
[This review was collected as part of a promotion.] I use it for personal use I love the camera and screen quality
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Camera,battery life
on March 13, 2023
Posted by: DeziBaby2000
[This review was collected as part of a promotion.] Every thing seems ok it just dies fast overheats and everything else seems perfectly fine
Response from Samsung USBy DebraSocial & CommerceMarch 20, 2023
Hey there DeziBaby2000, thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy A32 5G. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Be sure to check out the link I have provided below titled, "Keep your Galaxy device at its normal operating temperature" for some helpful information regarding the optimal temperature of your device. I have also included a few links about optimizing the life of your Galaxy battery. If you would like any further assistance, feel free to reach out to Samsung Support when it is most convenient for you. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info https://www.samsung.com/us/support/troubleshooting/TSG01201462/ https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The A32 in a Nutshell
on March 13, 2023
Posted by: FatboiKayde
[This review was collected as part of a promotion.] Overall, for a galaxy phone, it's not terrible. Phone is pretty sturdy. Haven't had any cracked screen issue over the 2+ years I have had it.
Phone streams videos and movies pretty clear. One of the things I don't like is the fact that it has 3 cameras and the picture isn't as crisp as I would like it.
The speaker isn't as loud as I would like it, but if you sit it in a bowl or something, it gets way louder... physics and all... lol.
It updates well, does have all the features the S series Phones have, it has a good size to it, and it's cheaper.
All in all, it's an ok Phone.
Response from Samsung USBy DebraSocial & CommerceMarch 14, 2023
Hi FatboiKayde, thank you for finding the opportunity to share your thoughts with us about your Samsung Galaxy A32 5G. We value your candor as we seek to be innovative while we improve our design and functionality of our product line. Our objective is for our customers to feel like they are having the most quintessential experiences while using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Your A32 5G has camera lenses that can be used in a variety of situations, such as when shooting videos, capturing tiny objects, and taking selfies with your friends. Below are some additional details of each lens type: > A 48MP Main lens for taking high resolution shots that are clear and bright. > A 8MP Ultra Wide lens that provides an immersive 123 degree viewing angle for capturing everything around you. > A 5MP Macro lens that captures small details, making it perfect for taking photos of food, animals, and nature. > A 2MP Depth lens for detailed selfies when using Portrait mode. The Macro lens on your A32 5G is ideal for taking super close shots of nature or anything you'd like to capture in great detail. This lens will enlarge your subjects so it will seem like you're viewing them in real life. Now, if you are in the market for a new device that has an incomparable camera, I would suggest taking a glance at the Galaxy S23 Ultra. It has a 12MP selfie camera, a 12MP ultra-wide camera, a 200MP wide-angle camera, a 10MP 10x optical zoom telephoto camera 1, and a 10MP 3x optical zoom telephoto camera 2 with the highest resolution available on a phone. The Dynamic AMOLED 2x0 display and our fastest processor ever make this phone an easy winner in my opinion. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being an esteemed Samsung customer. - Debra
smsng.us/Warranty-Info smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00088643/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No complaints
on March 13, 2023
Posted by: Dianern
[This review was collected as part of a promotion.] This phone is great. It's fast no lagging charges quickly lasts for most of day depending on how ich I use it. I'm really impressed with this phone and price.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Funciona perfectamente
on March 13, 2023
Posted by: Gaza2023
[This review was collected as part of a promotion.] Video excelente, batería perfecta, carga rápido, buena capacidad.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on March 13, 2023
Posted by: Samiam
[This review was collected as part of a promotion.] Being of the "mature" generation, technology isn't my thing and learning new electronic devices are always trouble for me. But, when I bought this phone, I was Amazed at how easy it was for me to maneuver through this phone and it slides perfectly into my back pocket. Thanks Samsung 😊
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great for a Reasonable Price.
on March 13, 2023
Posted by: KidSpeeder
[This review was collected as part of a promotion.] It is affordable, and even though it is not as higher-end Samsung like a Note or S-Phone, It allows me to communicate with my loved ones easily and is great with games. Has great storage, and great security ( Like the fingerprint sensor on the power button, brilliant! I never have to use my PIN again!). There are some nit-picks, like not being able to super fast charge like my mom's Note 10+, and the vibration kind of lacks, but this thing is worth every cent of my money for the innovative features (actually, my dad's money, since he bought it for me 😅). 4 out five, would give 5 stars if it weren't for nitpicks.
Written by a customer while visiting Samsung US
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