Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
3
It's nice but the update kind of ruined it for me
on March 13, 2023
Posted by: DragonRose
[This review was collected as part of a promotion.] I liked it for the most part when I first got it, when it came to specific games it would crash which was annoying. However with the most recent update it took away the customization for the messages. I can customize the background like before but it never stays which is annoying and whenever it does it stays briefly before resetting to the dumb default.
Response from Samsung USBy Debra, Social & Commerce, March 14, 2023
Hi DragonRose, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A32 5G. We value your honesty as we strive to improve the design and functionality of our product line. We never want our customers to feel like they are having less than stellar experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without being able to ask you any follow-up questions about what you are experiencing, I would like to ask you to reach out to Samsung Support for further assistance and/or troubleshooting when it is most convenient for you. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
My Android
on March 13, 2023
Posted by: mcooley1957
[This review was collected as part of a promotion.] Used for all my electronic data, correspondence and social media. I've always had great experiences with Samsung phones, I can't imagine ever going to any other device.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it great phone
on March 13, 2023
Posted by: Gina1982
[This review was collected as part of a promotion.] Great phone love it the best phone I could ever have
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a 32 5g
on March 13, 2023
Posted by: TT9502
[This review was collected as part of a promotion.] This is a great phone if your in a pinch. Does everything that you want except the picture quality isn't all that great. But as far as talking, texting, gaming, and watching videos it is great. If I up grade it is only because I want a pen with my phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on March 13, 2023
Posted by: Love2bake
[This review was collected as part of a promotion.] My Samsung phone is my everything! I use it for social media, to stream, to read, to listen to podcasts and books and Imake video calls to my grandson. I have lots of photos, recipes and apps too. Love, love, love it!
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 13, 2023
Posted by: Jltech4
[This review was collected as part of a promotion.] I use my phone for a variety of things, from having accessibility to email and for fun.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone works really Well
on March 13, 2023
Posted by: Breeball
[This review was collected as part of a promotion.] Phone is holding up really well I've dropped it a few times and it is Still not cracked and I also really enjoy all the features on this phone
Written by a customer while visiting Samsung US
Customer Rating
3
Satisfied
on March 13, 2023
Posted by: Wazzalious
[This review was collected as part of a promotion.] The device is very nice after a long while of having the phone it slows drastically, although the storage isn't even close to full it says it is, camera stops focusing after time as well. Other then that I enjoy my device I've had it for a while
Response from Samsung USBy Debra, Social & Commerce, March 14, 2023
Hello there Wazzalious, thanks for taking the time to review your Samsung Galaxy A32 5G. We appreciate your veracity as we strive to be innovative while we improve on the design and functionality of our product line. We never want our customers to feel like they are having less than amazing experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Do you recall if your phone's software has been kept up to date? For your convenience I have included the link for your software update below. Please make sure that your device is running the most recent version of software. Afterwards, please feel free to reach out to Samsung Support if you would like any additional assistance and/or troubleshooting. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US