Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
5
A nice basic phone for all needed functions
on September 11, 2023
Posted by: ApolloZeus
[This review was collected as part of a promotion.] A32 is accurate a very good phone. It runs well on all features needed. It's decent. It even has a 3.5 mm headset corrector, making it much easier to connect to a wired headset. A nice phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A32 is a good decent solid phone
on September 11, 2023
Posted by: GeminiPoseidon
[This review was collected as part of a promotion.] A32 is actually quite decent and solid. A nice phone by Samsung. It has the 3.5 mm jacket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A32-Foolproof excellence on the cheap!
on September 15, 2023
Posted by: Drosss
[This review was collected as part of a promotion.] Phones have evolved since the first samsung galaxy , which was used by your's truly working for att back in 2010, wowed a populace used to 2 inch screens. Exhibit A, the samsung A32 midrange cell. Amusing this budget phone consistently gets better signal than my gf's fold 4. Streaming 10*, email's and social interaction 10*, usability 10*, appearance and handling 10*, durability 10*. Besides all that, there are 3 free updates from time of purchase. Nothing but love for the A32 , also, thanks to samsung for the amazing products now and future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wifi
on August 18, 2021
Posted by: Slije
from Louisiana
Expertise:Intermediate
I bought this phone 3 weeks ago this phone has the worst Wi-Fi connection I have ever seen I will lose my Wi-Fi signal going from room to room I had my Wi-Fi provider come out and check my router and found that my router is working fine my a20 and my wife's
a 01 that's no problem this phone cannot pick up or maintain a Wi-Fi connection worthless I'm planning on taking it back to the store
a 01 that's no problem this phone cannot pick up or maintain a Wi-Fi connection worthless I'm planning on taking it back to the store
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 1, 2021
Hello Slije, we apologize that your experience with this phone was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
WIFI connectivity problem
on January 1, 2022
Posted by: SriG
I have purchased two unlocked Samsung Galaxy A32 5G phones two months ago. The WIFI connectivity is terrible. Even within the home, there is very poor connectivity from room to room. Is there any solution to get better wifi connectivity?
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
4
Response from Samsung USBy Carrie Galvan, Samsung Cares, January 3, 2022
Hello SriG, thanks for reaching out! I know how important this is for you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001559/) to an article that will help you troubleshoot Wi-Fi connection issues. If you are still having trouble, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144039850
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144039850
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great inexpensive 5G phone
on January 6, 2022
Posted by: Andrew
from Cleveland, OH
Expertise:Intermediate
I bought the A32 5G to replace another brand's phone which I won't say that kept having dropped calls. I have not had a dropped call sink. Phone is very clear, quick, graphics are good. I wish Samsung would make a version of this phone that is slightly smaller as I feel phones are becoming quite large.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone SUCKS!
on July 19, 2021
Posted by: Rick
this phone sucks. wifi is the worst i have ever seen on a galaxy phone. it will drop wifi less than 20 feet from the router. i have done everything samsung says to do to fix the problem. the problem is not my router. i can put the a32 5g right next to my galaxy s8+ side by side and within 20 feet the a32 drops the wifi. the s8+, i can walk 300 feet to my mailbox and still be connected to my wifi. i ordered this phone on june 16 2021 and received it july 13 2021. i'm going to return it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 23, 2021
Hello Rick, we apologize that your experience with this phone was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Recommend not to buy this product
on July 13, 2021
Posted by: Nisha_M
from India
Expertise:Expert
I recently bought this mobile and I do not like it's touch sensor to unlock the screen it never recognize fingerprint always says touch for longer time even if you are pressing it properly, It's face unlock take 2 to 3 second to recognize the face. Screen hangs sometimes even if you are not running any app. They have given you secured folder to keep things safe and this folder has camera option inside it by-default which does not let you camera open and says two apps simultaneously running the camera, Ultimately I have to remove secured folder to use the camera properly. Volumes buttons are not smooth at all.. you have to press a lot to turn vol up and down. Very disappointed with Samsung Galaxy A32, does not worth even a single penny.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 14, 2021
Hello Nisha_M, thank you for reaching out. I understand how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143516358
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143516358
^Elizabeth
Written by a customer while visiting Samsung US