Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
5
Samsung A32 5G
on March 1, 2023
Posted by: Kompton
[This review was collected as part of a promotion.] This device has many options and enough storage for downloading games and streaming videos online. I love using the Samsung Pass and few other options that came with the phone. Also it's affordable and the quality of the product is above expectations.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 1, 2023
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I'm always samsung lover. I can't even think any other phone without samsung. It's my personal choice always because I think samsung function is easy for people. Whenever someone ask me about phone brand, I always suggest them about samsung. I wish always I will stay with samsung.
Written by a customer while visiting Samsung US
Customer Rating
4
It's okay
on March 1, 2023
Posted by: Sarabear420
[This review was collected as part of a promotion.] Phone n Sims card not working tryed multiple things and nothing worked
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy A32 camera will not focus
on March 2, 2023
Posted by: PoorWhiteTrash
[This review was collected as part of a promotion.] My A32 has the worst camera I have ever used on my phone. I love Samsung phones. Have been using them ever since cell phones came out. My Galaxy S7 was amazing for photos compared to this A32. It doesn't matter if I am using the standard camera, wide angle, macro, night camera, hyperspace, slow motion, the photos come out blurry, grainy, horrible. Taping the screen for selected focus of an object does nothing. I have reset camera settings, updated, and still horrible photos. Another incredibly frustrating camera setting is not being able to use the camera at all if the 'nearby devices' is disabled. I would rather have the control and choice whether or not I want this option on or off. So I would not recommend the A32 if you like a phone that takes quality photos.
Response from Samsung USBy Debra, Social & Commerce, March 6, 2023
Hello there, thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy A32 5G. We value your feedback as we remain committed to constant innovation while we strive to improve the functionality and design of our product line. We never want our customers to feel like they are having less than stellar experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer our customers easy access to their device information, like software updates and device manuals, on the Samsung website? Please ensure that your phone has been updated with the most current version of software, linked below. I have also included the link below for your device manual to help you customize the settings of your device to your specifications. Quick tips: > The Auto HDR allows you to capture more detail in the bright and dark area of your shots, and > You can easily set up connections to other available devices by turning on/off Nearby device scanning in the settings of your device. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features long battery life
on March 2, 2023
Posted by: Bella77
[This review was collected as part of a promotion.] I use it for work and traveling and keeping in touch with family
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on March 2, 2023
Posted by: Sweetpea0932
[This review was collected as part of a promotion.] I use my device for work and streaming music and movies. I haven't had any issues with the device. I would say the only down side is the storage capacity. I had to Uninstall alot of apps because it would bog down the phone and lack of storage.
Written by a customer while visiting Samsung US
Customer Rating
4
Great All-around phone
on March 2, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I liked that phone. It had plenty of storage space. The operating system never lagged. The battery was long-lasting and charged fast. The feature that I liked the most was the "locked files" feature. You could also toggle the visibility of that folder "on" or "off".
Written by a customer while visiting Samsung US
Customer Rating
4
Great features for the price
on March 3, 2023
Posted by: Mlblue87
[This review was collected as part of a promotion.] I use this phone for everything, my schooling, my work, tap to pay, social media. Always fast on all my activities and loading apps. This is the second one I've bought just because I enjoyed my other one that I lost. Will definitely recommend to anyone looking for a great phone for an affordable price.
Written by a customer while visiting Samsung US