Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Average customer rating
4.3
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
551
4 Stars
260
3 Stars
90
2 Stars
29
1 Star
28
60%of customers recommend this product.
(
58 out of
97)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Customer Rating
4
Nice Phone
on September 11, 2023
Posted by: NuNu1234
[This review was collected as part of a promotion.] Pretty good phone. I got this phone through the insurance so it wasn't a phone I picked out. The phone has good picture features. You can also set your phone on top of a Bluetooth speaker and it will connect on its on. I don't know if this is with just this particular phone or others but that's a pretty cool feature to me. I love Samsung products. Pretty much everything I get I try to stick with Samsung heavy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone isn't the best
on September 11, 2023
Posted by: RayRae90
[This review was collected as part of a promotion.] I use my phone for texting and calling. Surfing the web. Shopping. Paying bills. Gaming. Email. Weather. Music. It is basically my only connection with the world. I love taking and editing pictures. It's an ok phone for the price could. The camera isn't that great quality. The signal drops to absolutely no service in an area covered in 5g. I don't get all my text and calls the phone is pretty slow and some days it seems to lag even more. Iv deleted apps and put apps into deep sleep ran tests to make it faster nothing works so it is probably the phone itself
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 22, 2023
Hi there RayRae90, thank you for sharing your thoughts with us about your Samsung Galaxy A32. We are happy to hear you are able to make use of so many features of your device. We have included a link below to the Samsung Support Team to help you troubleshoot the speed, expanding the storage capacity, and connectivity of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great memory, user friendly, and a very large scre
on September 11, 2023
Posted by: DPowerman90
[This review was collected as part of a promotion.] I use to not be a fan of Samsung phones, then after I had 2 s9+ fall and screen go black or very distorted, I was even a bigger critic, but the A32 and many other prepaid Samsung phones have shown me a brighter side to the brand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is user friendly.
on September 12, 2023
Posted by: Mattman8908
[This review was collected as part of a promotion.] I use my phone for streaming, sports, and work. It is user friendly. I utilize many apps to make my day easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone sturdy
on September 12, 2023
Posted by: Archiesmom
[This review was collected as part of a promotion.] I like gaming but also feel secure having my phone with m e when alone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone
on September 12, 2023
Posted by: Caveman02
[This review was collected as part of a promotion.] This phone has a very good battery life. The camera could be a little better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable and last all day
on September 12, 2023
Posted by: Colopoya
[This review was collected as part of a promotion.] My phone is dependable and last from morning late into the evening unless I'm watching a lot if videos. It transitions smoothly between tasks. The camera takes great pics and video clips. The only downside is that the extra SD memory only works for storage so I'm running out of space for my apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It runs way too slow
on September 12, 2023
Posted by: AuntGigi
[This review was collected as part of a promotion.] I use it for messaging sometimes gaming and streaming
It lags alot when I have 5g mode turned on in my phone which makes me believe it is my service plan for that
My phone will freeze often and I'm not happy about that
I am interested in purchasing a new one and it will be a Samsung when I do.
It lags alot when I have 5g mode turned on in my phone which makes me believe it is my service plan for that
My phone will freeze often and I'm not happy about that
I am interested in purchasing a new one and it will be a Samsung when I do.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 25, 2023
Hey there AuntGigi, thank you for sharing your thoughts with us about your Samsung Galaxy A32. We would love nothing more than to help you with any difficulty you are experiencing with your device. We do recommend reaching out to your carrier to ensure you have proper coverage for 5G as you mentioned. With regards to the freezing, we also recommend looking to expand the storage capacity of your device. This can often help with the speed of your device. If this does not resolve your difficulty, we have also included a link to the Samsung Support Team to offer further assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US