Customer Reviews for Garmin - Instinct Crossover AMOLED GPS Smartwatch 47 mm Fiber-reinforced Polymer - Charcoal with charcoal silicone band - (2025)
Customer Rating
5
2nd Garmin
on November 13, 2025
Posted by: Softball Doc
My first watch was an instinct solar a few years ago. I gifted it to my son. Absolutely loved the simplicity and function. I currently have the Fenix 8 AMOLED and decided to get the Crossover AMOLED as a second watch. I use it when I’m doing very vigorous activities where I need durability…such as during softball practice, hiking, or biking. I’m loving it!
I recently purchased the Garmin Instinct Crossover AMOLED, and I am extremely disappointed with this model. The analog hands constantly fall out of alignment and need manual calibration several times a day. I have updated the firmware, verified time synchronization, performed manual calibration, and even completed a full factory reset — yet the issue continues. I own three other Garmin watches and have always been very satisfied with their performance, which makes this experience even more frustrating. The software and features are excellent, but this specific model seems to have a serious issues. Avoid this model!!! it is worthless
Response from GarminBy Garmin, Care, November 5, 2025
Our product support team would love to look into this for you and see if there is anything else we can do to get the watch hands working as expected. You can contact them Monday through Friday 7a-7p CST at 800-800-1020, option 4 then option 2.