Customer reviews from jbl.com
JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Average customer rating
4.8 out of 5
4.8
(20 Reviews)
Open Ratings Snapshot
Rating breakdown 20 reviews
5 Stars
16
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
17 out of 17
)
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Customer Reviews for JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Customer Rating
5 out of 5
5
For what it can do, it provides!
on September 25, 2025
Posted by: ANdru613
from Miami
[This review was collected as part of a promotion.] Considering myself a casual gamer, I'm pretty impressed by these. They're mostly used by my kids, and they definitely seemed to like it. A upgrade from what they previously had.
The sound and clarity was exceptional. When I used them for my games that I do play from time to time, the sound gave that super "3D feeling". When there was a Gunshot in call of duty for example, the way the sound echoed gave me chills just listening to it how realistic it was. And when there were greandes or explosions, the Bass kicked in really well and balanced. Made me feel like im living the game.
The mic my kids reviewed said there was no problems at all and sounded really clear when they were playing with their friends. Although the headphone adjustments were pretty solid, they are a bit big and heavy even with all the adjustments. So if you have a small head, think again before getting these since it may not be comfortable on your head.
The build quality, as expected, is extremely amazing. I guess having the heavy build means great solid product. It doesn't feel cheap at all. really impressed. Foam cups feel great and seem like they will last for a very long time.
Overall, I highly reccomend from my point of view. Maybe for a super serious gamer or streamer there could be better options, but I think overall even in more pro circles, this pair would leave you satisfied. Reccomended!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great gaming headphones, but heavy for long wear
on September 25, 2025
Posted by: dcardona
from Seattle, WA
[This review was collected as part of a promotion.] I’ve been trying out the JBL headphones and here are my thoughts so far.
The good:
1. The audio quality is surprisingly good, honestly on par with top mainstream headphones like Sony or Bose.
2. Noise isolation works really well, mostly thanks to the heavy ear pads.
3. The 2.4 GHz connection through the USB dongle is super seamless, and I really like not having to deal with Bluetooth flakiness.
The bad:
Mainly comfort. They are heavier than regular headphones and take some time to get used to for longer wear. The ear cups feel more constrained and my head feels warm after a while, which makes them hard to recommend for all-day use.
Overall:
I’d rate them 8/10. Very good gaming headphones with strong sound and connectivity, but not the best option if you want something comfortable for hours on end.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
JBL is amazing.
on September 28, 2025
Posted by: sammiejay3
[This review was collected as part of a promotion.] For a gamer like myself, this wireless gaming headset provides the best noise cancelling and immersion I have ever had. When the headset is on, you feel like you are in the world the game exists in. The quality of voices from other players definitely makes you feel like you are in the same room discussing strategies and whatever.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Will JBL ever disappoint me?…
on September 29, 2025
Posted by: Nelly_Nel
from Philadelphia, PA
[This review was collected as part of a promotion.] Jbl just can’t disappoint me. I’m a music lover so I need my headphones to give great quality sound and these deliver! I love that they have the classic jbl lights on the ear cushions. They have so many great settings for gamers, specifically. I’m not a gamer, YET….but these are perfect for when I am lol. The sound quality is very smooth, loud and clear with great bass. Also, they’re very comfortable to wear for long periods of time. I’ve been using them for the past 3 days and I love them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Immersive Sound and Comfortable Fit
on September 29, 2025
Posted by: Films
from Charlotte, NC
[This review was collected as part of a promotion.] I’ve been using the JBL Quantum 910X Wireless for gaming and video editing, and they’ve quickly become my go-to headset. The sound quality is crisp with deep bass, making both music and in-game audio immersive. The wireless connection is reliable, and the battery life easily lasts through long sessions. I also appreciate the comfort of the ear cushions and the sturdy build. The noise-canceling feature is effective, though it can feel strong at times
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
A Great Upgrade
on September 30, 2025
Posted by: dilahoot
from Portland, OR
[This review was collected as part of a promotion.] I have needed to move on from my old gaming headset that I bought in 2018 for a while now and the Quantum 910X felt like such an upgrade in quality that I couldn't believe what I was missing.
The JBL QuantumEngine app allows for full customization of your audio experience, even allowing you to switch from preset equalizer settings catered to different styles of games. I tested a handful of these presets on their respective genres of games and was impressed. The "FPS" setting allowed me to better hear footsteps and ambient sounds that could indicate other players, the "Cinematic" setting allowed for a more immersive experience on a narrative game, and so on. If you aren't satisfied with those, though, you can always customize the equalizer yourself. The spatial sound also worked well when on a "fixed" setting, delivering surround sound audio in games that really adds to the setting, but I could not get head tracking to work no matter how hard I tried, which was unfortunate. I really liked how many settings there were on the headset itself, so you could tweak the details without having to open the app. The fold-up microphone that automatically mutes when not in the talking position is a godsend when playing in lobbies where you don't want to always participate in the conversation. Finally, the noise cancelling feature worked VERY well. My PC has a very loud fan that I could always hear when using my old pair of headphones. It was completely silent when wearing the 910X's.
A sturdy design and sleek glossy black finish allows the headset itself to feel very high quality. In addition, you can fully customize the lighting of the headset in the app, choosing from pre-designed patterns and colors or creating your own much like the equalizer settings.
Overall, this is going to feel like an upgrade for anyone looking for one. It may be overkill for some more casual gamers, but for those who are willing to spend the extra money to add to their gaming experience it is well worth it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Excellent sound quality, comfort and style
on October 6, 2025
Posted by: Ec6703
from Bay Area, Ca
[This review was collected as part of a promotion.] Amazing product, super slick looking, comfort, stylish, and the noise canceling is phenomenal. My son is a HUGE gamer and these are by far his favorite headphones. The color scheme compliments the style.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
4 Stars
on October 10, 2025
Posted by: Bill B
from Buffalo, NY
[This review was collected as part of a promotion.] Good soundstage, directionality & tone. Bass can over power midrange & vocals with the flat EQ but represents explosions well in game. Mic quality is good. ANC works well. Spatial sound hollows out the sound but gives a really good sense of space and 3D postion in game. Head tracking could be a cool feature with VR but seems pointless in a normal desk or couch setup.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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