Customer reviews from startech.com
Startech - 4-Port USB 2.0 Hub
Average customer rating
4.4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Startech - 4-Port USB 2.0 Hub
Customer Rating
5
Working great in my observatory
on August 2, 2015
Posted by: bill1054
I was using a similar product which died after a year or two. The StarTech is installed on my telescope and has every port occupied. The 12v power was important for my application. Here's hoping this hub keeps on doing the job for a long time.
Written by a customer while visiting startech.com
Customer Rating
4
great quality, DIN mount bracket not included
on February 21, 2020
Posted by: joeyh
I've been using these for years quite happily, they are far above and beyond the build quality of typical USB hubs, and running them from 24v DC is perfect for my offgrid house. I switch terabytes of USB drives on and off on demand using one of these hubs.
I recently bought a second one, and the DIN rail mounting bracket was not included. I don't know where to find a mounting bracket, and had hoped to DIN mount it.
Response from startech.comBy Matt, Customer Support, February 21, 2020
Hello Joey,
We apologize that the ST4200USBM you received was missing the DIN mounting brackets. We've reached out with the email address provided to fix this for you. If you have any questions or require any assistance in the mean-time, please do not hesitate to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week.
We apologize that the ST4200USBM you received was missing the DIN mounting brackets. We've reached out with the email address provided to fix this for you. If you have any questions or require any assistance in the mean-time, please do not hesitate to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week.
Written by a customer while visiting startech.com
Customer Rating
4
Needs Accessory guidance
on May 2, 2019
Posted by: ITMan01
Want to use this product powered by the accessory terminal block. (never enough power from the connected PC....) From the tech specs it expects DC input (7-24V). What amperage would be nominal? I would buy this power adapter accessory from StarTech if it was listed.... Have to look elsewhere....
Response from startech.comBy Matt, Technical Support, May 10, 2019
Thank you for your feedback,
The nominal amperage for our ST4200USBM will vary based on the voltage provided by your terminal block. While we don't sell terminal block power adapters, we do have a FAQ that provides the necessary information to calculate the required amperage: //www.startech.com/faq/usb_hubs_industrial_power_adapter#ST4200USBM
The nominal amperage for our ST4200USBM will vary based on the voltage provided by your terminal block. While we don't sell terminal block power adapters, we do have a FAQ that provides the necessary information to calculate the required amperage: //www.startech.com/faq/usb_hubs_industrial_power_adapter#ST4200USBM
Written by a customer while visiting startech.com
Customer Rating
4
Mostly great
on October 7, 2021
Posted by: ArthurS
I also use this hub in my observatory, and I actually have two of them. One of my hubs frequently needs the power to be cycled on and off with the USB connection to my computer unplugged and then reconnected to work on many occasions. I am not sure what is causing this, and I wonder whether it possible to accomplish this remotely via code.
Response from startech.comBy Barrington, Customer Support, October 12, 2021
We are sorry to hear that you experienced difficulty with ST4200USBM. This is not expected behavior for our industrial USB Hub.
One of our technical advisors will reach to gather information about your setup, and see if we can help resolve the issue you are seeing.
One of our technical advisors will reach to gather information about your setup, and see if we can help resolve the issue you are seeing.
Written by a customer while visiting startech.com
Posted by: Firstlight
Verified Purchase:Yes
worked great right out of the box to link Gemini 2 system, auto focus motor and a guide camera to my laptop for my telescope. Very happy with this product.
Written by a customer while visiting startech.com