I ordered the incorrect ignition part and Weber helped me by phone to get the correct one. It was received in several days. It was easy to install. Weber is a quality company that stands by their product. Awesome customer service also.
Finally got tired of taking a lighter out to grill. Ordered replacement igniter. Easy installation. Don’t plan on EVER dealing with non-functional igniter again
ordered wrong ignitor- just need to know how to return it- no reply
Response from weber.comBy WeberGrills, WeberGrills, June 16, 2020
Hi Stan, we are very sorry to hear that your ordered the wrong igniter kit. We have passed your feedback to our support team and they will be reaching soon to assist you with your return! Please let us know if we can assist you with anything else! Thanks!
Was easy to install and works fine but I thought it was very pricey.
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , June 30, 2020
Hi! Thank you for taking the time to share your feedback, rest assured that this is backed by a 2-year warranty! Please if you have questions or concerns reach out to us at reviews@weberstephen.com. Thanks!
Bought this to replace a "similar" one we had purchased elsewhere that failed after only a few uses. This was more expensive but worth the costs as it ignites every time.
I recently needed to replace the igniter on my Weber Gril . The website was very simple and easy to use, the order arrived promptly and the part was identical to the old one ! All in all it was super !
A proud company with self respect always satisfies
on June 9, 2020
Posted by: Ya'ir Nahvon
from Lafayette CA
Gender:Male
Verified Purchase:Yes
The igniter was securely and professionally packed which is always indicates to me that the company prides itself and has respect for its products. The included instructions were clear and easy to follow and the installation was easy. Needless to say the product functioned perfectly first time.