It was the wrong igniter for the grill. I have a Spirit 310 and it was the wrong part. I had to call customer service and they sent the correct part.
Response from weber.comBy Weber grills, Weber grills , August 26, 2021
Hi Ryan, thank you for taking the time to share your feedback! We are sorry to hear about the trouble you are experienced when ordering your igniter kit. We are glad to hear that our support team could assist you with this!
This 10 year old grill cooks great - and looks like it was brand new. The quality of my Spirit grill is amazing. My brother has gone through 3 “less expensive “ grills in the same 10 years. Thanks for making a great product and providing awesome support.
Kit included all the parts for the igniter system. They were easy to install, and the starter button now works as good as new. My advice: do not leave the button assembly and battery outside over winter.
It did not fit my Spirit 330 grill, I returned it.
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , July 12, 2021
Hello! Thank you for taking the time to share your feedback. It seems that you have a Genesis 300 series. Please order this igniter kit https://www.weber.com/US/en/grills/gas-grills/gas-replacement-parts/igniter-kit/67847.html it will fit your unit. Thanks!