Website was easy to navigate, with straight-forward ordering and reasonable shipping cost and time. Installation instructions were spot-on! The end result works perfectly!
Cheap plastic button broke upon installation. Weber sent a replacement. Directions said install turning clockwise , but diagram showed counter clockwise.
Response from weber.comBy Weber grills, January 22, 2024
Your feedback means a lot to us. We are very sorry to hear your igniter button broke. We are here to help and will make this right. Our Care team will be reaching out to assist you further. Please look for an outreach email from us soon. Thank you!