Customer reviews from lg.com
LG - HF85LA Ultra Short Throw Laser Smart TV Home Theater CineBeam Projector Class 1 laser product White
Average customer rating
3.2
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
1
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
0
50%of customers recommend this product.
(
4 out of
8)
Customer Reviews for LG - HF85LA Ultra Short Throw Laser Smart TV Home Theater CineBeam Projector Class 1 laser product White
Customer Rating
3
Good picture, lacks all he best apps!
on May 15, 2020
Posted by: NikB25
from Portland, OR
[This review was collected as part of a promotion.] Nice picture, blue tooth audio lagging a bit. Pretty easy set up. Big thing here is that the most popular apps are not available for this particular model (which doesn't make any sense since it has the same UI as many other LG TV and Projector products), so Amazon Prime, HBO, Netflix, none of these are available as an app through the LG Content Store. To fix, try a third party accessory like Chrome Cast or AppleTV. It is a shame though that one woudl have to do that and I will say I probably would not have purchased this particular model. Hoping to prevent the same for other consumers!
Pros: Performance, Quality
No, I would not recommend this to a friend.
Quality
5
Features
2
Value
4
Response from lg.comBy ^DLI, LGE Social Media, October 5, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
One of my favorite things
on November 10, 2021
Posted by: Kennymack
from Austin
[This review was collected as part of a promotion.] Picked this up a a little over a year ago and it has exceeded my expectations. For the first month or so we just had it projecting against the wall and that was satisfying enough, but once we got a screen up it was a whole new level. Hook this up to a halfway decent stereo setup and you can have a very legit movie night whenever you want. The short throw is absolutely ideal for setup since you won’t need to run and cables around your living room and you don’t have to worry about getting blinded by the beam whenever you walk through the room. There’s nothing that really checks the boxes of quality, size and price like this projector. The only mark I have against it is that the lg App Store seems to be more limited, which isn’t an issue if you have a streaming device you already use (gaming console, Roku, Apple TV).
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Clear Picture
on July 16, 2019
Posted by: atomix76
from Los Angeles, CA
I just purchased this projector and the picture is great. My issue is ..No NETFLIX, HULU PRIME SPOTIFY? Ive calle din to tech support and no one knows. Some say it should be there uuumm obviously not. Other said it must not support it... 1700 and it doesn't support Netflix, I find that very odd. All i need is guidance.
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Low quality, 4 dead pixels after about 30 hours
on June 19, 2021
Posted by: Rally55
from Nampa, ID
[This review was collected as part of a promotion.] I bought this projector about 2 years ago. It's in a movie room and is only used about once a month. We had watched about 10 movies or so for a total of maybe 30 hours? First pixel went dead and was annoying. Within three months another three pixels went dead, all near the center. This is not acceptable and is annoying during dark scenes having bright white dots.
I have had great experiences with LG televisions which steered me towards this projector.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Projector lover
Verified Purchase:Yes
[This review was collected as part of a promotion.] The projector has great color but I’ve had consistent sound and power problems which is disappointing at the price point. My previous projectior only lasted 3 years.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Works as expected and it impresses all my friends
on January 1, 2021
Posted by: Phiren
from Chicago
[This review was collected as part of a promotion.] Overall, I am very happy with the projector. I wont comment on things that are obvious from reading the specs such as the lack of more than two HDMI ports.
The front of the projector is approx 23 inches away from the wall for a 120 inch diagonal picture. My projector is in the living room on the ground floor so there is plenty of daylight in the room. Quality of the picture is very good at night time. During day time, as expected, the picture is visible and tolerable but is washed out and not anywhere close to a TV. I mostly watch TV after kids go to bed so I am happy but for sports fans who need to watch during day time in a well lighted room, this might not work for you. Inbuilt apps include YouTube. There is no app for Netflix or Prime or other popular services. So, I have to use my Roku stick for all that, which takes up one of my only two HDMI inputs. Remote is user friendly. Sound volume from inbuilt speaker is not very loud but is good enough for watching TV. The inbuilt speaker sound quality is very basic. I have attached my projector to a soundbar through bluetooth.
Overall, I am happy with the purchase. No one else among my friends or family has a back throw projector so I get a lot of compliments about how cool it is. I got rid of the TV in my livingroom and replaced it with this projector and I am not going back. But I do wish that the picture was bright enough for daytime use.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
2
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
on March 24, 2021
Posted by: Riba
from Detroit, Michigan
I bought this projector in august/2018, lately scratched the mirror projetor, it's was clean very gentle, but the pelicule is so thin, it's suppose not to be cleaned.
This is the most important part of projector, and I cannot find a replacement but for this.
This is the most important part of projector, and I cannot find a replacement but for this.
Any help
Thanks
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
1
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, March 29, 2021
Please clarify your question so that I provide an accurate and helpful response. Does "the pelicule" (Pellicle) mean like a protection file on the reflecting mirror? Thank you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Great projector. Does it says can do. Image is sha
on February 29, 2020
Posted by: Mensan
from New York City
[This review was collected as part of a promotion.] Image is sharp and the sound connected via Bluetooth to an flip4 speaker is clear.
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com