Customer reviews from lg.com
LG - HU80KA 4K UHD Laser Smart TV Home Theater CineBeam Projector - 2500 Lumens, Black
Average customer rating
4.5
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
10
3 Stars
2
2 Stars
0
1 Star
2
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for LG - HU80KA 4K UHD Laser Smart TV Home Theater CineBeam Projector - 2500 Lumens, Black
Customer Rating
1
Broke after 2 years
on January 8, 2022
Posted by: VenuMe
from DFW, TX
I bought this in 2020 and now it broke. When it power up, it beeps 4 times and trow white light. No image and no webOS home. Initially I tried to power up 15-20 times and it came up. Later, It never came up and dead. Useless product.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 12, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Yen dang
from Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this one 7 years already. Still wonderful! I love it!
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kancy
from South Jordan, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] After only using the projector for 250 hours the projector stopped working. Really disappointing for how much it cost.
It has a beautiful picture and loved using it before it stopped working.
It has a beautiful picture and loved using it before it stopped working.
Quality
1
Features
3
Value
1
Response from lg.comBy Jennifer, Social Media, August 10, 2022
We would be happy to help you with setting up service however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
5
Great projector with high quality image and colors
on August 27, 2022
Posted by: TZ01
from NJ
Verified Purchase:Yes
Very happy with it in our home cinema, maintains hogh quality and brightness unlike non-laser projectors
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: HU80KA great hardware
from Maryland
Verified Purchase:Yes
The GOOD I purchased this for my media center. It fit the room perfectly; placed on the floor right next to a support column which had a builtin ethernet and power outlet. No hassle with ceiling mounting to a suspended ceiling or dealing with bulb replacements. The bad: Stuck with WebOS 3. When I purchased this, all other LG TV's came with WebOS 4 and the expectation was that at least I would get that upgrade especially considering the price. Had to buy a Roku to make it useable.
Pros: Style/Design
Quality
5
Features
2
Value
3
Written by a customer while visiting lg.com