Customer reviews from lg.com
LG - 27" UltraGear 3840 x 2160 UHD G-Sync Monitor LG27GP950-B - Black
Average customer rating
4.2
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
86
4 Stars
21
3 Stars
8
2 Stars
6
1 Star
14
83%of customers recommend this product.
(
71 out of
86)
Customer Reviews for LG - 27" UltraGear 3840 x 2160 UHD G-Sync Monitor LG27GP950-B - Black
Customer Rating
1
Many Issues
on August 15, 2021
Posted by: BoredErica
from California
Intermittent black screen when gaming. As of past few weeks, monitor began having a small buzzing sound (which to be fair goes away after a bit, but is concerning). Hardware Calibration still broken due to lack of spectral profiles.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 16, 2021
We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: fix_the_firmware
Verified Purchase:Yes
[This review was collected as part of a promotion.] The display looks very nice 95% of the time, but occasionally when running at higher frame rates the screen will occasionally go black for a few seconds.
Also, for a brand new display, the lack of usb-c connectivity and only 1 display port is a downside.
Also, for a brand new display, the lack of usb-c connectivity and only 1 display port is a downside.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, March 17, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue.^Sandy
Written by a customer while visiting lg.com
Posted by: Khoa777
Verified Purchase:Yes
[This review was collected as part of a promotion.] I been waiting months for this monitor to use with my PS5 and it was definitely worth the wait. The color and 120hz on it makes a huge difference from using my LG 55” TV. Image is very sharp and HDR is amazing. In fact I ordered two. One for my brother’s computer to go with his RTX 3090. Highly recommend this model. One downside is I also use it as a 2nd display for my iMac and there’s no software to customize the led lights on the back. I’m only able to use the default led light choices.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: slapsworth
from San Francisco, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this monitor. Coming from a reliable but old 144hz 27" FullHD monitor, it's a massive upgrade.
Took a while to navigate the clunky Windows 10 HDR settings and adjust brightness, but once I did it looked amazing.
The fan is mostly quiet, but I can still hear it faintly in a silent room. And the light sync software tends to cause Windows to hang momentarily when returning from sleep, so I've had to disable the LG software config tools to keep that from happening.
Other than those small issues, it's an incredible monitor. Performs incredibly well paired with a 6800XT and Xbox Series X.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
PS5 users, be aware of the following!
on May 27, 2021
Posted by: Jazzviber
from Miami
[This review was collected as part of a promotion.] I am giving this monitor 5 stars because it delivers very well. Works great for PC and console gaming. The specs speak for themselves. The RGB lighting on the back of the monitor is a nice feature to have but I do not really care much for it.
The cherry on top is obvious the HDMI 2.1 feature, at least in my opinion.
However, for all PS5 users such as myself, please note that PS5 currently DOES NOT support VRR (Variable Refresh Rate). Meaning, that you will not get 4K 120Hz at the moment although this is an HDMI 2.1 monitor. You will get 120Hz but at 1080P. You can see in the image that I am still getting 4K at 60Hz after connecting my PS5 to this monitor.
This is frustrating on Sony's part because the Xbox Series X does support VRR! So 4K 120Hz will work on this monitor if you have an Xbox Series X, you can see in the image. Hopefully Sony releases the VRR update to the PS5 soon to get the full experience on this monitor!
Regarding PC gaming, I have a 2070 super and it is struggling a bit to stay just over 100 FPS at 4K. I do not mind it as I don't really game that much on PC but I would recommend to go with a new 30 series GPU (if you can find one) to have the best experience on this monitor for PC gaming.
In all, you will not regret getting this monitor. I was lucky enough to even get one. Totally recommend it!
Pros: ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Exokaz
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was looking for a monitor that was 4k hdr, and HDMI 2.1. This pretty much hit all my boxes. Works well with ps5 and my rtx 3000 series pc. Only hdr600, however it's still pretty bright. Definitely recommend to anyone in the market for a new monitor that is 4k hdr and has HDMI 2.1.
Also has a bit of extra rgb in the back that can add to your setup depending on how you set it.
Also has a bit of extra rgb in the back that can add to your setup depending on how you set it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Random black screen
on December 26, 2021
Posted by: haribo2020
from Houston, TX
I purchased this monitor back in August. Everything was fine for a few months. All of the sudden I started getting random black screens while using the monitor in 144hz via DP. Even know as I write this it has cut out a few times. Totally unacceptable for a monitor that cost this much.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 28, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Bad power failure
on December 28, 2021
Posted by: Curtis84
from Ky
Used it for about an hour and a half. Turned it off to do something else. Came back later in the day and it would not power back on. Worked and looked great while operational but not when you can’t even turn the thing back on.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, December 28, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com