Customer Reviews for Western Digital - WD Blue WDS100T3B0A 1 TB Solid State Drive - 2.5" Internal - SATA
Customer Rating
1
Total failure problems with SA510 line.
on August 19, 2023
Posted by: Jtad
I have had one totally failed drive, and 3 slowly failing drives. Apparently this is a common problem with the SA510 product line. My failed drive was on a lightly used PC. After a month or so of non-use, it wouldn't boot from the drive. My sisters laptop used daily, started to fail at the same time, but we cloned the disk in time. She uses it extensively for work. My personal laptop is slow with SSD response speeds sometimes above 12 seconds, though this is possibly my fault from experiments I was running. My final PC I started using again just today is showing multiple BSODs. I can't be sure they're drive failures yet. But I never had problems before. Some on the forum claim the critical firmware update WD released doesn't work. I hope they figure this out soon. WD usually makes great stuff.
No, I would not recommend this to a friend.
Close
Response from Western DigitalBy SM OLS, August 25, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
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Works great, using it on a PS4 Pro, having more memory comes in really handy is you have a vast game collection. I’m also using a 1tb version on my PS3.