Customer reviews from roku.com
Roku - Express+ Streaming Media Player
Average customer rating
4.6
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
80
4 Stars
22
3 Stars
1
2 Stars
0
1 Star
6
92%of customers recommend this product.
(
97 out of
106)
Customer Reviews for Roku - Express+ Streaming Media Player
Customer Rating
1
A giant step backwards
on December 3, 2019
Posted by: Ncic32x
from Wichita ks
What moron thought that getting rid of the headphone jack was a good idea? The headphone jack is one of the best options that ROKU had. I watch a lot of TV late at night, in bed, while my wife sleeps and I use headphones so that it doesn't disturb her. T works out fantasric. I was hoping that ROKU would incorporate a bluetooth headphone to the new systems, so to see the headphone jack removed from the new systems is extremely disappointing. I guess I'll just have to pair an older remote with the jack to the new player. Someone needs ro leave the designing area to the adults ans fo back to flipping burgers.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, December 16, 2019
Your feedback is important to us. Private listening is a much-loved feature requested by our customers and is now available on all players via the free Roku mobile app on your smartphone. Learn more at http://www.roku.com/mobile-app
Private listening on the remote has only been available on select models and is currently found on the Roku Ultra.
We hope you're enjoying your new Roku player.
Roku Customer Advocate
www.roku.com
Private listening on the remote has only been available on select models and is currently found on the Roku Ultra.
We hope you're enjoying your new Roku player.
Roku Customer Advocate
www.roku.com
Written by a customer while visiting roku.com
Customer Rating
4
Its easy to use & it had a good price.
on November 13, 2019
Posted by: Amy Michelle
from Columbus, Ohio
Got this last month & I love it. I would recommend it to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Good cable replacement
on November 28, 2019
Posted by: Dunny22
from Maderia Beach Florida
In the long run this will be cheeper than renting another cable box
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku is the heat
on November 28, 2019
Posted by: Marvin
from Brodhead, KY
This is my 4th Roku device and I have found them a great alternative to cable or satellite.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Dissapointed
on April 16, 2020
Posted by: Bebe
from Asheville, NC
I have a Roku tv and previously bought a Roku stick for my granddaughter. I have been very happy with them. With the Roku Express plus, I am not able to add tv inputs so I can watch my antenna channels. I have been to the help sites but what they want me to click on is not there. I probably won't keep this product, I have seen other ones work much better.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
No composite cables
on August 17, 2020
Posted by: Ricky
from Cleveland, OH
No composite cables anymore. Yet another version of HDMI - unclear why it needs to exist. Poorly featured product.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Garbage!
on November 28, 2020
Posted by: Patt
from Richland, wa
Set up nightmare!! Multiple attempts to set up billing via my credit card so that I could setup the app on my TV. No luck - would not accept manual entry. Tried using the photo entry again no luck. Tried their phone number. No luck. Tried website no luck. I would absolutely not recommend this to anyone This is garbage!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
on November 29, 2019
Posted by: Tandy
Had it for about a month and there is a lot of variety.
I would recommend this to a friend!
Written by a customer while visiting roku.com