Customer reviews from eufylife.com
eufy - Refurbished Excellent - Robot Vacuum Omni C20 and Cleaning Solution, 60 Days Self Emptying, Auto Mop Washing and Drying - Black
Average customer rating
4.8 out of 5
4.8
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
12
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for eufy - Refurbished Excellent - Robot Vacuum Omni C20 and Cleaning Solution, 60 Days Self Emptying, Auto Mop Washing and Drying - Black
Customer Rating
5 out of 5
5
Great machine
on October 3, 2026
Posted by: Flay
Gender:Male
Verified Purchase:Yes
I am very happy with my purchase, it really reduced my work load around the house and this cleans perfectly well.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
4 out of 5
4
Works like a champ!
on September 23, 2026
Posted by: SteveM
from Richmond, Va
Gender:Male
Verified Purchase:Yes
I have had this robovac for about a month and so far I am satisfied. Since I have other eufy vacs, adding this one to the app was simple. The scheduling feature working accurately and selecting a room to mop works great. The water in the dirty water tank is definitely dirty, so it appears to be cleaning well. I have no complaints, especially at this price point.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
A peaceful household tool
on August 23, 2026
Posted by: Rachelle R
Gender:Female
Verified Purchase:Yes
I am so thankful for our Eufy! The ability to vacuum and mop on a schedule results in an enhanced peaceful environment. My adult children were so helpful in setting everything up and ensuring the household needs were met. Be sure to empty the dirty water carafe frequently as nasty orders can build up.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Best Buy!
on June 3, 2026
Posted by: Syd S
from Cincinnati OH
Gender:Female
Verified Purchase:Yes
Great appliance! We have three large-r dogs and this has helped us manage that tremendously. So worth the money!
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Awesome for the price
on February 18, 2025
Posted by: Brandon
My parents own the S1 pro, but I didn't think I needed Eufy's top end model. This comes at the disadvantage of not having the rgb/ai object detection, which means that it easily gets caught up on wires, ledges, clothes, etc. However if you set up the map and only have hard objects on the floor I think this robot does a beautiful job. So for the price it is awesome, but if you have pets or lots of loose/soft objects on the floor get the S1; since I know that my parents love it and it object detection skills.
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Perfect size
on February 18, 2025
Posted by: Amanda
Love that it’s powerful test still slim enough to go under furniture.
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Cleaning Lady
on January 28, 2025
Posted by: Mary
Love her.....my Eufy...that is!
Written by a customer while visiting eufylife.com
Customer Rating
4 out of 5
4
on January 8, 2025
Posted by: Steven
Purchased the Eufy in late December as I have disabilities which effect my balance ruling out the push/pull of a traditional vacuum. Although I’ve only used it 3 times (so far), I have been duly impressed with the job it’s doing for me overall. However, there is one negative that eliminates my scoring as a legitimate “5”; it’s the recharging time. Being a huge fan of all tech, I must say that I don’t have any piece of electronics that takes as painfully long to recharge as does the Eufy C20. While we’re on the subject of my “4” rating, another element eligible for improvement would be the app pertaining to the need for a bit more thorough explanations for the programming aspects. Not as bad as the approach Ikea takes, but there is serious room for improvement. Otherewise, for the money, I am very pleased with the cleaning functions of the product.
Written by a customer while visiting eufylife.com
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