Customer reviews from lg.com
LG - 49WL95C-W 49" 32:9 Curved UltraWide HDR IPS Monitor
Average customer rating
4.1
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
45
4 Stars
8
3 Stars
6
2 Stars
5
1 Star
8
77%of customers recommend this product.
(
41 out of
53)
Customer Reviews for LG - 49WL95C-W 49" 32:9 Curved UltraWide HDR IPS Monitor
Posted by: 10Al
from Ocala Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second LG wide monitor….. I do a lot of drone video editing and upon receiving my new 48 inch monitor and editing on it for the first time I never realized what a magnificent piece of equipment this is to use for just about anything that you can think of including business worker play….
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: raj348
from Austin TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I m so happy to have bought this. It’s great user experience
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great monitor, some flawed design decisions
on October 8, 2022
Posted by: Duggie
from Telford, England
I have had this monitor for a few months now, and would rate it a 5 star, were it not for a few baffling design/techincal decisions, and its hideausly high price tag.
1. USB Hub/KVM is not shared across HDMI or DP ports - absolutely Baffling!!! Monitor requires an urgent software update to support this.
2. The joystick control is great, however it is on the back left hand side, which makes accessing it a pain, especially if you are short limbed, or in my case have speakers at the side of the monitor - would be much better placed botom centre, or very slightly offset from the the bottom middle.
3. There is only one USB-C port - I have to use an external USB VKM to connect my laptops - Add more USB-C slots
4. When USB-C input is selected (changed) on the (external) KVM, it drops connection to all connected USB devices, which means that when I go to log on to another device, windows Hello on the montor connected USB-C webcam does not connect properly to the external device.
1. USB Hub/KVM is not shared across HDMI or DP ports - absolutely Baffling!!! Monitor requires an urgent software update to support this.
2. The joystick control is great, however it is on the back left hand side, which makes accessing it a pain, especially if you are short limbed, or in my case have speakers at the side of the monitor - would be much better placed botom centre, or very slightly offset from the the bottom middle.
3. There is only one USB-C port - I have to use an external USB VKM to connect my laptops - Add more USB-C slots
4. When USB-C input is selected (changed) on the (external) KVM, it drops connection to all connected USB devices, which means that when I go to log on to another device, windows Hello on the montor connected USB-C webcam does not connect properly to the external device.
Pros: ease of use, Quality
Quality
5
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
3
Poor planning on rear controll/joystic
on March 18, 2023
Posted by: JayTPA
from Tampa
Purchased 2 to replace 4 monitors on my desk. Side by side there is no way to reach the controls for the first monitor, and with the 2nd monitor against the wall.. agian.. I cant reach it. There needs to be an app mechanism to change key features like turning on/off pbp, etc. I will wait for response to see if any alternatives coming or present before returning them.
Quality
3
Features
1
Value
3
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, March 19, 2023
Thanks for sharing your rating and review with us and the community. We're sorry to hear about the inconvenience you have experienced. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. It would be our pleasure to assist you with this, You can easily get in touch with us for your assistance by sending us a private message on Facebook or Twitter using @LGUSSupport, and we would be glad to help. ^James.
Written by a customer while visiting lg.com
Customer Rating
1
Screen Flickering after 75 Hours of Usage
on June 6, 2023
Posted by: Serdar Sarioglu
from Sofia
I am a Mac user, it started well but started flickering after 75 Hours of Usage!
Stay Away
Stay Away
Quality
1
Features
4
Value
2
Response from lg.comBy Tanisha, social/LG, June 7, 2023
Well the flickering that your reporting is not the type of flickering that we want you to see while using your LG Monitor. We want the flicker to be in your eyes when you look at your LG Monitor in adoration. With that said, How about we work together to get that spark back. Please contact us, We will be waiting to help get this resolved.
This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. ~Tanisha
This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
1
Terrible Quality and Even WORSE Customer Service
on December 3, 2019
Posted by: Austin123
After two months of using this monitor, the right side of the screen went dim. After calling LG customer service and having a local service company look into the monitor, it was declared a "bad screen". It has been three months now and I still have not received a replacement or a fixed monitor.
Three times now LG representatives/managers told me they would call back with a follow up and never called me back. Numerous mistakes and errors were made on their part and now the latest instructions from LG's customer service manager is that I need to start over and have another service company look at my monitor because the process the done incorrectly the first time (LG's error and monitor has already been proven defective).
I own a small business and have lost time and productivity dealing with this monitor and LG's customer service.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, December 3, 2019
We are sorry to see you are experiencing an issue with your monitor. We would be happy to look into this. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Customer Rating
4
Perfect for editing cinema footage but...
on March 29, 2019
Posted by: IngenuityFilms
from California
Pre-ordered these a month ago and they showed up yesterday... In our office, we were using dual 34" curved LG monitors on each workstation, but have been waiting years for a more streamlined solution for our editors which work strictly with high resolution RED cinema footage. These new 49" 32:9 monitors are truly perfect for our needs; however, one update that should be made is the hinge-point on the back of the monitor. Any slight vibration on the desk will micro-shake the monitor because the single hinge is holding up a pretty wide and heavy screen. If there's ever a beefier "hinge/stand" update from LG for this model that minimizes "shake" I would gland purchase them. Overall, for the low price, these monitors are the best bang for the buck right now if your a creative professional.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best monitor for non-gamers.
on May 20, 2020
Posted by: Star Boy
from Los Angeles, CA
[This review was collected as part of a promotion.] People buy a lot of dongles and adapters for the mac, but with a single USB C connection allows it to not only charge my mac, but also use the various USB ports built-in on the display. It is a display, but also a charger and adapter.
My old MacBook Air ran two displays, and this caused one of the monitors to black out intermittently. I know some people face this problem, but this is not because of the monitor, but because the MBA doesn't support displaying two monitors. You can check by searching for the product specifications of your mac. I quickly switched to MacBook pro to correct this blackout problem.
When I used a Macbook Air without USB-c, I used a mini display port to HDMI adapter cable. Everything displayed in a 3840X1080 instead of the 5120x something resolution. It looks equally big enough. The monitor isn't as comfortable pixel by pixel as a native mac display, but the trade off is worth it.
Compared to getting two 23 inch display, one 49 inch display is much better. Without the gap in the middle, an ultra wide monitor can be used as actually three monitors. Allowing one to use the left, middle, and right portion of the monitor. In a twin monitor display, one can only use the left or right monitor in general. No one uses the two monitor's middle, where there is a gap. Half the image on one screen and the other on the other one.
My only complaint right now is that you can't change the volume directly from the Mac's keyboard. I hope there is a software update for this!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com