I bought this mop a few months ago for my beach house. It only gets used in the summer months, so although I bought it a while ago, I just started using it. After a couple of uses the mop head detached from the handle. I tried duct taping it on, but it doesn't stay. I tried to exchange it at Shop rite where it was purchased but they wouldn't take it back.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, June 3, 2014
We are sorry to hear that the mop head has detached from your mop. For assistance, please contact us at 888-895-2110.
I have used this product for the last TWO YEARS. I will sweep my "Pergo" floor and then damp mop using this product. The handle and spray bottle work fine. I use plain tap water and the floor look great. The mop is light weight and easy to maneuver. The busiest room in my house is the kitchen. High activity for a normal family of 4.
I have noticed that my local home improvement store is no longer carrying the replacement 16.5" Wet mop. I just wash mind with soap and water and re-use them like the instructions say on the box.
I bought this mop because of the convenience of not having to break out a mop bucket all the time. After a couple months the neck broke near the mop head. I thought maybe I did something to break it so I went out and bought 3 more, one for me, my daughter, and my son, yes I was that excited about the mop. Now a couple months later and the neck broke in the same place. Truly disappointed.
I am most displeased with this product as the trigger mechanism is faulty. It works fine if you just use water or a vinegar/water mix in the tank. However, if you use a cleaning solution, i.e., a laminate or wood floor cleaner, diluted with water, you can just spray once, then you have to wait for the trigger to "reset" in order to spray again. And, I use a very weak solution of cleaner vs. water. It is so frustrating!
I liked the concept of this spray mop. The washable pads and ability to use my own cleaning product were what lead me to purchase it. I used it almost daily for four months. Then the sprayer stopped working.
We just bought it and used for couple of days now, it works great, love the idea of the spray bottle, no more buckets (yay!), easy to use. Love it a lot. but I just realised that it doesn't come with the scrubber when I need to use it....so can't really rate the products because haven't try the scrubber...how can I get the scrubber?