I bought my first Rubbermaid mop a few years ago. The shop I bought it from gives a lifetime guarantee with receipt. I have probably exchanged for a new mop about six times, maybe more. It's always something, either the stick falls apart, the sprayer stops working, to liquid starts to leak from the spraying mechanism. It is a shame because the pads are good and when it works properly this is the best mop in terms of the width of the spray, ease of spraying and getting a thorough, streak-free cleaning. But it is a hassle to constantly return it. Sometimes the mop doesn't even work for more than a few cleanings before breaking. I tried the hardware store's generic brand and had the same kind of problem, so I think it is the nature of these mops, it seems impossible to manufacture one that doesn't break. I have had more luck with ones where you use your own spray bottle, but they are not nearly as convenient to use. I can only live in hope that one day someone will manufacture one of these that does not break!
I had the original reveal mop and used it weekly for several years with zero issues. After only three uses of this "new and improved" model the spray part stopped working. I rinsed it out as instructed and it worked for about 5 minutes then stopped working again. Because of the reusable pads, I have continued to use this new model but now I am spraying the floor with a spray bottle of cleaner prior to mopping. Please fix this "new and improved" model soon or go back to the original model.
I BOUGHT THS ABOUT A MONTH AGO.LOVED IT. THEN THE SPRAYER TRIGGER QUIT WORKING.NO RECIPT SO CAN'T RETURN.I Always loved Rubbermaid but never buy another Of their products!!
I bought this a week ago...absolutely loved it the first 2 times I used it. And then the trigger broke and would not pump. I started to buy the other brand refillable spray mop but chose this instead since the head was larger, now back to the store. I go to replace it with my old stand by.
I just bought this mop. It was my third one. With each one, I'm only able to use it for one day, then the next use the trigger doesn't allow the spray to work. I'm so disappointed.
bought this mop, great with first couple uses, than the sprayer quit working. Can't find receipt to return to store or send in for warranty. will keep looking. Bought for convince...I am almost 70 and will now be back on my hands and knees. very cheap spray nozzle for what looks like a nice product.
I bought this about 3 years ago, and I have loved it ever since. Just one problem, and I see that others have had this problem as well - that the trigger does not work all the time. What did I do to fix it? Take the water/soap dispenser off the handle. Turn it upside down as if you were going to add more solution. There is a small round hole in the lid of the dispenser with a plastic plug on it. Just remove the plastic plug! This not only lets the solution flow through at a much better rate, the trigger works again! Hint: if you get too much flow on the floor, put the plug back on the hole and use it a bit. If it stops working again, just repeat the first step! Works for me! Hope it works for you guys.
I bought this mop a cpl years ago and it's great overall. My only complaint would be that the cleaner container leaks a tab bit as of recently. It still sprays great and works great! I recently bought my sister one.