Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
5
Helpful tool!
on December 23, 2012
Posted by: MommaBeach
from Indiana
Gender:Female
Age Range:45 and up
This product has saved me a lot of pain....literally. I no longer have to shrub so hard to clean my new laminate flooring. Nor do I end up with a streaked mess. I use the floor cleaning solution recommended by the flooring manufacturer and the before and after is unbelievable using the Reveal Spray Mop. Thanks Rubbermaid and my husband for bringing this home!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Reval Microfiber Spray Mop
on March 1, 2013
Posted by: EDisappointed
from Matteson IL
Gender:Female
I just purchase the Reveal Mop today from my local Home Depot Store. I had always wanted to try the mop because I like the concept of using my our cleaner liquid and the reusable pad. Unfortunately the spray portion of the mop does not perform as I expected. I constantly have to remove and reinsert the bottle for the liquid to spray.
This is very disappointing, not sure if I can return the mop because it has been used.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 5, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Mop sprayer trigger broke in less than a month
on September 17, 2013
Posted by: Notgood
from Madison, WI
I used this mop 3-4 times but in less than a month the trigger started to stick and will not pop back ,I really like the mop but am very disappointed in the short use I GOT from it for the money.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
not happy
on November 2, 2013
Posted by: mops
from minnesota
Gender:Female
I bought this mop about a year ago the bottle on the mop was not good from about the 3rd use and now I cannot find one to replace it
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Poor quality
on November 6, 2013
Posted by: MichelleM
from Spartanburg, SC
Age Range:35-44
Gender:Female
I expect more from a Rubbermaid product.
First, in order for the spray to land on the floor, the handle (and trigger) must be about a 90deg. angle to the floor. That makes squeezing the trigger quite inconvenient.
Second, as cleaner leaves the bottle, the bottle caves in, making it difficult to spray.
Third, assuming you can spray cleaner onto the floor, the cloth mop head does not absorb it. It pushes the liquid & spreads it well but after mopping a room, the cloth is still dry.
Finally, all problems were solved after 4 moppings; the trigger is now broken. I must hold the handle upright, squirt, push the handle farther forward (about 45 deg), listen for something in the handle to click, then the trigger is ready again.
Worthless!
First, in order for the spray to land on the floor, the handle (and trigger) must be about a 90deg. angle to the floor. That makes squeezing the trigger quite inconvenient.
Second, as cleaner leaves the bottle, the bottle caves in, making it difficult to spray.
Third, assuming you can spray cleaner onto the floor, the cloth mop head does not absorb it. It pushes the liquid & spreads it well but after mopping a room, the cloth is still dry.
Finally, all problems were solved after 4 moppings; the trigger is now broken. I must hold the handle upright, squirt, push the handle farther forward (about 45 deg), listen for something in the handle to click, then the trigger is ready again.
Worthless!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 11, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Broken handel
on February 2, 2014
Posted by: kabjab
from Florida, United States
Gender:Female
Bought this mop when it first came out last summer and it has been about 7 months and the handel broke. Can not find out if it has any warenty.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, February 10, 2014
Rubbermaid warrants to the original owner that the Reveal Mop is free from defects in material and workmanship for a period of one year from the date of the original purchase. If this product is defective when used as intended under normal household conditions within the specified period, please contact us at 888-895-2110.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Trigger problem may be . . .
on February 26, 2014
Posted by: betty71
from Binghamton, NY, United States
because the bottle isn't inserted right. First time I used it, I noticed the curved part should wrap around the handle or the bottle won't push down into the cup good enough the trigger won't spray. Once I corrected that, it worked fine. I've only used it a few times so far and love the idea, but if the problems are corrected by Rubbermaid with a better built product so it doesn't break at the base of the handle, I would buy another one. One thing I don't care for is that it sprays upon furniture and my wood cabinets. That being said, I will report back later how it is working for me.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
missing scrubber when purchased new and improved
on March 23, 2014
Posted by: triciab
from New Jersey
Age Range:45 and up
Gender:Female
I bought this mop because I loved the whole concept of product however when I unpacked it I was missing the scrubber pad. Bummer...that is one of the features I liked about it.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com