Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
3
worked great til it broke :(
on December 24, 2013
Posted by: scmommyRN
from Rock Hill, SC, United States
Age Range:25-34
Gender:Female
I bought this loving the idea of the washable pad and refillable bottle. I even bought an extra bottle and pad to have one set for my tile and one for wood. It worked great until today when the plastic at the bottom of the handle cracked and the handle came out. Now it is useless. I expected more from Rubbermaid.
Response from rubbermaid.comBy Rubbermaid Consumer Services, December 30, 2013
We are very sorry to hear that your Reveal Mop broke at the handle. For assistance with the one year warranty, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Constantly breaking
on August 1, 2014
Posted by: Rhiannon
from Toronto, ON, Canada
Age Range:45 and up
Gender:Female
I bought my first Rubbermaid mop a few years ago. The shop I bought it from gives a lifetime guarantee with receipt. I have probably exchanged for a new mop about six times, maybe more. It's always something, either the stick falls apart, the sprayer stops working, to liquid starts to leak from the spraying mechanism. It is a shame because the pads are good and when it works properly this is the best mop in terms of the width of the spray, ease of spraying and getting a thorough, streak-free cleaning. But it is a hassle to constantly return it. Sometimes the mop doesn't even work for more than a few cleanings before breaking. I tried the hardware store's generic brand and had the same kind of problem, so I think it is the nature of these mops, it seems impossible to manufacture one that doesn't break. I have had more luck with ones where you use your own spray bottle, but they are not nearly as convenient to use. I can only live in hope that one day someone will manufacture one of these that does not break!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
terrible product
on April 23, 2015
Posted by: abby2015
from Dallas, TX, United States
Age Range:45 and up
will not last more than 2 months. used no more than 5-6 times and the sprayer quit working.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
I am impressed.
on December 5, 2015
Posted by: Glhorses
Gender:Female
I bought this after my swifter broke. Not only was this cheaper but I don't have to spend money on refills and pads. I am very pleased with this and would recommend this to my friends.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Could be good mop.
on April 1, 2016
Posted by: cala
This mop COULD be such a good thing. The trigger is a piece of junk. Occasionally it will work and I will get 3 sprays out of it but mostly not. I end up taking the bottle off and pouring solution on the floor and then using the mop portion. So many bad reviews on the trigger part, why don't you fix this???
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 6, 2016
Thank you for the feedback on our Reveal Spray Mop! We will be sure to let the Product Development team know about this issue. Replacement parts are subject to availability. To check on availability or for warranty information, please call (888) 895-2110, Monday - Friday, 8:00am - 5:00pm Eastern.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
sprayer stopped working
on October 20, 2017
Posted by: mommy999
from Pennsylvania, United States
Gender:Female
This is the 2nd spray mop I bought and the same thing happened...the sprayer stops working. Tried the vinegar, hot water but nothing works. Will not take it apart like the website shows...guess I'll toss it out like the last one (can't remember the brand but I know it wasn't a rubbermaid) and will NEVER buy another one. I followed the instructions by taking out the bottle after use and have only used this mop about 15 times for quick clean ups. Waste of money.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, October 23, 2017
Thank you for sharing your review of our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the inconvenience you have experienced. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Good but not durable
on October 31, 2019
Posted by: Rhino
from St. Louis, Mo
Gender:Male
I had several cheaper wet mops before this ones and they didn't last. So I decided to spend more money (double what I paid before) and bought a name brand! Pay for what you get, and a name brand. Thought a sure winner!
Wrong! It performed great for months then had trouble with it spraying, and now it leaks if I have it in any position other than vertical.
Very disappointed! It didn't even have heavy use, which the cheaper ones had!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, November 1, 2019
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our highly dedicated Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Upset Costumer
on July 20, 2012
Posted by: Sara2012
from Wisconsin
Gender:Female
Age Range:35-44
When purchasing this product I was so happy to be using something all in one. I have used this mop twice and on the second time I was in the middle of mopping when the head busted off. I am not a strong person or rough with my items so I know it wasn't me. I am upset that I spend the money on this and it lasted only twice. I am writing to customer service to see how I can get my money back now and hopefully they will give it to me.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com