Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Brand New - Dosn't Work.
on January 4, 2011
Posted by: MrsS
from New Mexico
Age Range:18-24
Gender:Female
I bought this mop from a home improvement store and today I tried to use it. I filled the bottle with just water and pulled the trigger to spray they water. The bottle was clicked in place and I checked that there wasn't a sticker covering thr nozzle- and yet it dosn't spray. I will be returning it tonight and looking for a replacement.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, January 12, 2011
Thank you for taking the time to comment on our Reveal Mop. We have heard of this complaint before and have found that the bottle may not be completely snapped into it. You will need to run the nozzle under water to wet it before inserting into the mop.
Also, for the first use of the Reveal Mop, you may need to prime the mop by pulling the trigger several times in order to get the fluid pumping through the mop.
If the above suggestions do not work for you and the mop still will not spray, we ask that you contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET for further assistance.
Also, for the first use of the Reveal Mop, you may need to prime the mop by pulling the trigger several times in order to get the fluid pumping through the mop.
If the above suggestions do not work for you and the mop still will not spray, we ask that you contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET for further assistance.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Broken...
on March 18, 2012
Posted by: dfgmom
from NJ
Gender:Female
Age Range:35-44
I finally switched the Reveal after getting tired of paying for Swiffer pads and solution and being unhappy with the results. I love being able to use a homemade solution to clean my floors. And it's economical and eco-friendly to wash the scrubber pad. However, while using it only the SECOND time, it SNAPPED in half! Apparently I am not the only one this happened to. I am really disappointed because everything else about the Reveal seems to be exactly what I want.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 26, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Doesn't last
on August 9, 2012
Posted by: Rose87
from DC
Gender:Female
Age Range:45 and up
LOVED this mop, at first. I have had it for about 6 months and the bracket that connects the base to the handle, keeps snapping apart. It happens about 4 or 5 times, each time I use this mop. VERY DISAPPOINTED in the quality.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Frustrating flaws
on August 11, 2012
Posted by: wren
I love the concept of the Reveal Mop. The pad is thick and covers a large area quickly. BUT...the spray bottle clogged, and I can't get it cleared, so I can't use the spray function. ALSO, the most frustrating flaw is that when you apply any pressure while you're drawing the mop back toward you, the handle detaches from the mop pad. When this happens, the handle bangs into the floor (luckily it hasn't scratched, yet), and you have to reach over the wet area to retrieve the mop pad and reattach it. All this results in an already-annoying job taking much longer than it should.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Loved at first
on August 20, 2012
Posted by: Lillybee
from Georgetown on
Gender:Female
Age Range:25-34
I loved my Rubbermaid Reveal but after 45 days it completely snapped in half while I was mopping. I'm not a strong girl at all so I know it wasn't my strength that did it.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , August 27, 2012
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Liked my first one, hate this one
on May 16, 2013
Posted by: CrazyCorbitts
Gender:Female
Age Range:18-24
When I had my second baby, my mom bought me the first version of this to ease clean up for me after the baby. I loved that one! The only reason I bought the new one is because my other one broke. I had had it a while so I didn't worry about it and just bought a new one. This new one hardly worked from the beginning. It doesn't let me spray which makes it next to impossible to mop my hardwood floors. I will definitely be looking for a refund or replacement.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 20, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Rubbermaid Revel -not durable
on September 21, 2013
Posted by: awknj
from Greenwood IN
Gender:Female
I bought this a little while ago and had not used it for very long. Now the sprayer does not work and I do not know how to fix. While it worked, I liked it. Now it is hanging on the wall. I expected better from Rubbermaid.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Sprayer Fail
on September 22, 2013
Posted by: TracyA
from Kansas City, MO
Age Range:35-44
Gender:Female
Why doesn't this come with instructions? Why can't I make the spray come out? Even if it does eventually, from these other reviews, I'm sad to see that the trigger will fail soon and/or the handle will break. Using a separate spray bottle meanwhile. I don't think it's great strategy to keep posing "Sorry you're disappointed, call Rubbermaid customer service . . ."
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com