Bought the original about a year ago - used it with water and maybe a shot-glass of white vinegar - worked great until a week ago, when only a small squirt of solution came out when the trigger was squeezed. Dismantled the entire bottle/nozzle assembly - squirted some CLR into the bottle-nozzle (you have to depress the plunger to get the CLR inside) - left it in a laundry sink for 24 hours - reassembled everything - and VOILA! It worked like new! A crusty black residue builds up inside the bottle nozzle - so this simple cleaning is all that was needed to restore it. A good product - just don't push down on it mid-handle too hard or it may bend out of shape.
This product was working fine for a few months but this morning I find that the trigger is not working. I liked that I didn't have to buy a new mop head every couple of months and I could use my own cleaner. But for the cost, I did not expect it to break so soon. Very frustrated!
I have bought TWO of these and both are useless!! The trigger stops working after very few (less than 5) uses. In those few uses, it was great. The trouble is, it STOPS working! I have wasted money thinking the first one I bought was a fluke when the trigger failed. WRONG! I am incredibly disappointed, but will never make that mistake again.
I've had my Reveal mop for a couple of years and only now have had problems with the trigger. I'm still using the original bottle and the pads still look and clean well. I'll definitely look into getting another one - if I can find one!