Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
4
My favorit mop
on September 15, 2010
Posted by: rubysmom
from Longwood, Fl
I took a while to write a review because I wanted to use it under all conditions I would be using it under, and I am glad I did. It was really great and easy to use, the spray reached much larger and area than my previous mop that has the trow away pads. I also like that I can use what ever type of cleaner I need for the area to be cleaned. I only have one request and that is that a little scrubby be added to the top so you can flip it over and hit a stubborn spot occasionally if needed. I plan on adding a piece of scrubby to mine just for this, then it will be perfect. I even used it as a dry mop on occasion, also great.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Bottle falls out of Reveal Spray Mop
on October 26, 2010
Posted by: eagle
Twice today and twice two days ago, the cleaning solution bottle fell out of my new Rubbermaid Reveal Spray mop. I find this completely unacceptable in a mop and extremely frustrating considering how much money I invested into this mop and the spare bottle and pad. The purple mop I was hoping to replace with this one never had that kind of malfunction.
So I hope that Rubbermaid corrects this design flaw soon. And while you're at it, Rubbermaid design team, please consider making a battery operated spray mechanism for folks with conditions, such as arthritis, who have difficulty with grip. Squeezing the sprayer handle is tough on some of us and makes the purple mop more desirable as well, I am sorry to say.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 5, 2010
Thank you for contacting us regarding your Reveal Mop.
We do ask that you please contact us regarding any issues you are having with the Reveal Mop so that we can further assist you. Please contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
We do ask that you please contact us regarding any issues you are having with the Reveal Mop so that we can further assist you. Please contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Piece of Junk
on September 30, 2010
Posted by: DisgruntledinNC
The bottle does not attach securely to its holder. It is absolutely useless. I am returning it to the store for a refund.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, October 4, 2010
We are very sorry to hear of your experience with the Reveal Mop.
The bottle, when installed correctly, will snap into the holder. It is suggested to run the tip of the bottle under water prior to use to help lubricate the nozzle. Also, the flatter side of the bottle, with the Rubbermaid logo, should be facing away from the pole.
If you continue to experience problems, we ask that you please contact our Consumer Service Department at 1-888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
The bottle, when installed correctly, will snap into the holder. It is suggested to run the tip of the bottle under water prior to use to help lubricate the nozzle. Also, the flatter side of the bottle, with the Rubbermaid logo, should be facing away from the pole.
If you continue to experience problems, we ask that you please contact our Consumer Service Department at 1-888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
KIPPAWA
on April 24, 2012
Posted by: KIPPAWA
Doesn't spray, PERIOD!!!! Like the appearance and nice to handle (like that part better than the swiffer) but can't seem to get it to spray. Had to use separate spray bottle. That was the reason I wanted a spray mop and I didn't want to buy a new bottle of cleaner all the time, so I choose the Reveal. Is their anything I can do to get the sprayer to work or do I have to return it. WHY don't you put instructions of some sort in the package as it might help.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
so disappointed
on September 21, 2010
Posted by: Margie
from Vernon, NJ
My mop never sprayed...not even once
I was all excited when I saw this mop in the store yesterday - took only a moment to decide to purchace it.. I had been looking for an easy to use mop for my wood floors.
I got it home - filled and attached the water bottle (ran water over the top) and squeezed -it didn't work. I had my daughter try it make sure it wasn't just me.
so I returned it today. -
not sure if I can be bothered trying another one - because even if it sprays, I am not sure I can rely on it to last.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Does not last
on October 6, 2010
Posted by: nsnapp
I have used this mop 3 times. I was so excited to use it on my laminate flooring. Used per directions. Purchased extra fill bottle and pad for it.
Used today on kitchen floor for first time and the mop stopped spraying. Tried changing out to a new spray bottle with only warm water and mop still would not spray. What a waste of money. Where do I return this to now. Store will not take back without receipt. This was a huge waste of my money. Will not purchase and do not recommend. B. Self
Used today on kitchen floor for first time and the mop stopped spraying. Tried changing out to a new spray bottle with only warm water and mop still would not spray. What a waste of money. Where do I return this to now. Store will not take back without receipt. This was a huge waste of my money. Will not purchase and do not recommend. B. Self
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 11, 2010
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Please have the model number of your product available when calling. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the exact item purcased and provides us with the ability to immediately respond to your inquiry.
Please have the model number of your product available when calling. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the exact item purcased and provides us with the ability to immediately respond to your inquiry.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Problem solved
on January 6, 2011
Posted by: parrishgirl
from Fl
Age Range:25-34
Gender:Female
I received this mop as a Christmas gift. I used it once and wet the tip as instructed. It worked great. When I went to use it again, it wouldn't spray. So I come to this website to look for some kind of manual or problem solving area. I read through several of the reviews and saw my problem was widespread. A couple of pages in, Rubbermaid had posted a response. "run hot water through the spray area if you have used a waxy cleaner." So I ran hot water through it and put hot water in the bottle and tried again. After several cleansing sprays it works great again! Yea!!! I'm so happy again.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Wont buy Rubbermaid again.
on June 24, 2012
Posted by: bradly1449
from Spanish Fork, Ut
Gender:Male
Age Range:18-24
I really liked it at first, I had only had this mop for not even 6 months. 6 Months! Light use as well. Less than 25 sq/ft. once ever other week. The head broke right off while I was mopping.
I hope this is a good lesson for Rubbermaid design engineers. I understand the limitations of manufacturing but really I would rather spend some extra money than have a mop bust out on me. You guys are smarter than this.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com