Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
very dissapointed
on October 14, 2018
Posted by: kitchenut
from Antigonish , Nova Scotia
Gender:Female
I bought this mop with the thought of it being a wonderfully useful product since Rubbermaid is usually a good brand name. But i was soon to become very disappointed in the product. I put the cleaning solution in the bottle , snapped it in place and soaked my laminate floor, didn't even have to squeeze the trigger. liquid just keeps coming out.
This would be a great product if it worked properly
This would be a great product if it worked properly
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, October 18, 2018
We appreciate you taking the time to post a review of our Reveal Spray Mop! We are sorry to hear that you have had this experience with our products! We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Leaks like crazy!
on October 28, 2018
Posted by: Linda A
Gender:Female
I bought this at Target and loved it... UNTIL it started pouring water all over the floor! I fill up the bottle and the water just runs right out. I can see where it's coming from, but don't know how to stop it.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Care, October 29, 2018
We appreciate you taking the time to post a review of our Reveal Spray Mop!
We are sorry to hear that you have had this experience with our products! We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Disappointed
on November 1, 2018
Posted by: Jen1774
from Ontario
Age Range:35-44
I bought this mop to replace a swiffer, as I liked that idea of being able to re-use the mop attachments and use my own floor cleaner. My mistake was expecting it to last. Like others, I noticed it would leak, but after a while it wasn't just leaking floor cleaner. I would spray and it would leak out rusty liquid. I thought it was form the screws getting wet so I would wipe as I needed to. Eventually the spray nozzle wouldn't work properly, and the rusty liquid seemed to get worse. So I've unscrewed the mop where I could, and found that the bottom of the handle that connects to where the bottle sits is completely rusted!Small wonder that the sprayer wasn't working! So now I'll need to replace the mop that I believed would be a lifetime mop. It's a reminder that nothing is built to last anymore.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, November 15, 2018
Thank you for sharing your review of our Reveal Mop!
We are sorry to hear that you've had this experience. Our records show that you've recently contacted our Consumer Care Department directly. We are pleased that we were able to assist. Thanks for choosing Rubbermaid!
We are sorry to hear that you've had this experience. Our records show that you've recently contacted our Consumer Care Department directly. We are pleased that we were able to assist. Thanks for choosing Rubbermaid!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
I want to love this mop
on November 2, 2018
Posted by: TLM1472
from Louisville, KY
Age Range:45 and up
Gender:Female
I bought this mop and loved it but after using it several times it started leaking. I could deal with that but then the refill bottle became lodged and couldn't refill. I want another one so bad as it was my favorite mop i've used but don't want to waste money repurchasing.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, November 15, 2018
We appreciate you taking the time to post a review of our Reveal Spray Mop!
We are sorry to hear that you have had this experience with our products! We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you have had this experience with our products! We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Wonderful, until it stopped working.
on December 13, 2018
Posted by: Vicky35
from NY, NY
Age Range:35-44
Gender:Female
Loved this mop and then it started to fail. Occasionally it woukd leak, then then bottle would get stuck and the sprayer began working working intermittently and then today it stopped spraying altogether. Nothing I could do would get it working again. I was half done with the mopping so I had to try pouring some product ahead of the mop just to complete the mopping.
I did consider getting a spray bottle to use with it, but having to do that defeats the purpose of having gotten this product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer , December 13, 2018
We appreciate you taking the time to post a review of our Reveal Spray Mop!
We are sorry to hear that you have had this experience with our products! We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you have had this experience with our products! We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Great spray mop...cleans very well...easy to use
on March 2, 2019
Posted by: Kim0582
from Rhinelander,Wi.
Gender:Male
It is a great mop system..the only flaw is the same issue everyone else complains about...the O-ring on the neck of the cleaner bottle is faulty...leaks all over the place.Wish I knew the size of O-ring so I could purchase just an O-ring,the rest of the mop system will virtually last for a very long time...Solidly built system if not for the O-ring problem.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 4, 2019
Thank you for sharing your review of our Reveal Mop and Mop Bottle!
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Great mop but...
on March 11, 2019
Posted by: DrZolas
from Whidbey Island WA
Gender:Male
I have used this mop for my house and vacation rental. It always worked flawlessly.
The cap on the bottle clearly has a check valve to allow fluid to be dispensed but not leak. If the check valve (gasket) sticks the pump.wont squirt cleaning fluid. If it fails or falls out of the cap itll leak all over your floors and make a mess.
No biggie, replacing bottles every couple years is ok given the competition doesnt have refillable bottles. But not being able to purchase extra scrubbing pads doesnt make sense.
If your mop worked and then quit pumping (sucked in bottle) the gasket is stuck. If your mop suddenly started leaking everywhere it's the gasket which has failed or fell out. Either way it's the bottle cap. If it's hard to get in and out, it's the O-Ring on the cap. All roads point to the bottle. Its NOT the mop itself.
The CAP is the culprit.
Rubbermaid, please fix the cap and offer replacement scrubber pads. It's a great mop and worth more than you charge. Put a good engineer on the cap please.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Good idea
on May 9, 2019
Posted by: Roizy
from New Jersey
Gender:Female
I bought a Reveal Spray mop about 2 years ago. It always worked fine, until today when all of a sudden the stick broke at the swivel joint, unexpectedly. I don't over use my mop usually use it only once a week or less and I'm not very vigorous when I mop.
Response from rubbermaid.comBy Rubbermaid, Consumer Service, May 10, 2019
Thank you for sharing your review of our Reveal Spray Mop!
The Reveal Mop has a one year warranty. We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
The Reveal Mop has a one year warranty. We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com