Had this mop a few months and loved it until today the trigger for the sprayer quit working. Now its useless. Is there a fix for this?
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, February 20, 2018
Thanks for taking the time to review our Reveal Spray Mop!
We are sorry to hear that you've had this experience with your mop. We'd like to gather further information. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Not so good
on February 25, 2018
Posted by: Paula6816
from Julian, PA, USA
Gender:Female
Bought this item for hardwood floors and the bottle sucks in and won't spray
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 8, 2018
Thanks for taking the time to review our Reveal Spray Mop!
We apologize for any inconvenience that you've experienced. Our records show that you've recently contacted our Consumer Care Department directly and we were able to successfully troubleshoot your issue. Thanks for choosing Rubbermaid and for giving us the opportunity to address your concern.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Love the mop hate the trigger
on March 5, 2018
Posted by: Doodler
from Irma, AB, Canada
Gender:Female
I really like this mop but the spray mechanism sticks rendering the trigger useless.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 6, 2018
Thanks for taking the time to review our Reveal Spray Mop!
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Same problem as others
on March 7, 2018
Posted by: Mpotter
from Bethlehem, PA, USA
Gender:Female
Love this mop when it was working properly. The trigger has been sticking and now it is leaking. I’m disappointed & now need a new wet mop!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 8, 2018
Thanks for taking the time to review our Reveal Spray mop!
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
to hard to push
on March 10, 2018
Posted by: katillou
from Montréal, QC, Canada
Gender:Female
Go to the gym before using the mop because you will need all your muscles to push the mop stick to the floor do not slide easily slip on the floor.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 13, 2018
Thanks for sharing your review of our Reveal Spray Mop!
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
sprayer always gets stuck
on March 10, 2018
Posted by: paulaj
from california
Age Range:45 and up
Gender:Female
works great in the start, then the sprayer on the handle doesn't release
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 13, 2018
Thanks for taking the time to review our Reveal Spray mop!
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
What's going on?
on March 11, 2018
Posted by: jcDenver
from Denver
After about 6 months of use (and yes, the spray is hard to work with) the bottle containing the liquid collapsed as if on an airplane!!!! Unusable. And I cannot find reference to a replacement bottle anywhere on the web. What gives????? Tried to add photo ....
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 13, 2018
Thanks for taking the time to review our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. Replacement Mop Bottles are currently available separately (Catalog number #1M18).
We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Problem with spray mechanism
on March 14, 2018
Posted by: pat18
from Fox River Grove, IL, USA
Age Range:45 and up
Gender:Female
I have had 2 Reveal mops. The first one, the metal shaft broke off at the sprayer body. I did, however, purchase a replacement. This one now won't spray. The trigger moves but no liquid sprays. I even changed the bottle thinking it was plugged. That didn't work either. I was pleased with the mop up until the second one stopped working.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 21, 2018
Thanks for sharing your review of our Reveal Spray Mop!
We apologize for the inconvenience that you've experienced. We'd be pleased to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com