Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
4
My husband's fix to broken handle problem
on September 8, 2013
Posted by: LoriB
from Rockford, IL
Age Range:45 and up
Gender:Female
Like many others, my handle stick broke off from the mop head due to the plastic tabs breaking so handle no longer fit tight into mop head. I love this mop so wasn't quite ready to give up on it. My husband just drilled a screw through the handle where the tabs used to be and it fixed it. I anticipate that this will last longer than those tabs. We also thought maybe a cotter pin could work but didn't have any of those so trying the screw first. Rubbermaid...you might want to consider something more sturdy like this on the next "new & improved." My mop is the older one without the scrubbing pad. Hope this helps those with the same problem.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
My 2nd disappointment
on December 4, 2013
Posted by: Karen62305
from Quincy, IL, United States
Age Range:35-44
Gender:Female
This is the second one I bought after the first one's handle broke off. I have only had it for a few months and I started having the same problem this time as I did last time which is the spray handle does not want to spray. I thought since it was a newer version that it would be better it worked right for about 2 weeks then started acting up. I wish I would have not wasted my money on another one.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Spray Problems
on December 18, 2013
Posted by: LuluB
from St Paul, MN, United States
Age Range:45 and up
Gender:Female
Bought a Reveal mop and have only used it for a few weeks. At first the trigger only caused a few missed sprays, so I kept the mop. Now it only sprays on the initial spray and nothing else afterwards. I have soaked the bottle cap, I only use water and vinegar. Now I'm reduced to using a separate spray bottle of solution in order to mop, which negates the convenience of having the spray on the mop and holding the mop with two hands. This seems to be a widespread issue with Reveal mops. I like the bottle and the pads, but why doesn't the spray work??? This is my first disappointment with Rubbermaid. I very much WANT this product to work, just like so many other reviewers. I don't know if it is the bottle or the mop, so I don't know which to try replacing or whether I should give up and try a different brand.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, December 26, 2013
We are very sorry to hear that your Reveal Mop is not spraying properly. For assistance, please contact us at 888-895-2110, Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Broke twice in 16 months
on January 16, 2014
Posted by: lfreezin
from Winnipeg, MB, Canada
I bought this in September 2012 and it broke into two pieces in February 2013. I returned it to where I bought it and exchanged it for a new one. It just broke the same way in January 2014 but the store said it only had a one year warranty. I have purchased a competitors product and won't buy this one ever again.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
excellent until it malfunctioned
on January 1, 2015
Posted by: goose27
from Winnipeg, MB, Canada
I only used my mop maybe 5-8 times for small areas of my house before the sprayer handle malfunctioned. Now, i have to wait 11 seconds for it to pop back out to do another spray. Needless to say i just pour cleaner on the floor then mop it up otherwise it would take all day.
I love the idea of this mop but it's clearly very poor quality.
I wish i could get a (functioning) replacement though!
I love the idea of this mop but it's clearly very poor quality.
I wish i could get a (functioning) replacement though!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Starts out good
on October 9, 2015
Posted by: Dsds
from Evansville Indiana
Age Range:45 and up
Gender:Female
I loved this when I first got this spray mop . And told several friends about it .But within one month the trigger would not spray out any cleaner so I would move it around to try to get it to engage to spray .very time consuming and frustrating and friends that got one are having the same issue .I feel very bad to recommend this and then it doesn't hold up. So I do not recommend this at all..
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 7, 2016
We value your response, and we are sorry that your trigger stopped working! Replacement parts are subject to availability. To check on their availability or for more information on the One Year Limited Warranty, please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:30 am to 5:00 pm EST. Replacement parts are subject to availability.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Wish I'd read the reviews before I bought this mop
on June 28, 2017
Posted by: Helen 1945
from Toronto, ON, Canada
Gender:Female
I love the concept of the Reveal Spray Mop, but it leaks!! I always check to make sure the bottle is inserted correctly, but no matter what I do, the solution leaks and leaves puddles behind so I have to keep going over the floor to make sure I haven't missed any. I don't even need to use the sprayer!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, June 30, 2017
Thanks for taking the time to review our Reveal Spray Mop!
We are sorry to hear that you've had this experience with our mop. We would like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've had this experience with our mop. We would like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
I'm hooked! Made me enjoy cleaning....almost!
on August 16, 2010
Posted by: turtlesmom
from TX
I LOVE the fact that I can save $ and maintain my house without tons of nasty chemicals for our family's health (especially baby's!), not to mention being "green" by not tossing extra bottles and disposable pads with each use....
These reasons alone are enough to sell me on it! Great for maintaining a clean floor--made little clean-ups satisfyingly quick and easy (I almost enjoyed myself!).
The mop itself is sturdy and attractive, easy to maneuver, and has a much wider path than any other brands I've used.
The mop itself is sturdy and attractive, easy to maneuver, and has a much wider path than any other brands I've used.
My only problems were: wide and high spray path (GOOD) would sometimes spray on furniture (BAD). I remedied this by flipping the handle around and spraying the floor BEHIND the mop, instead; this worked fine, but was a little tedious, as well as a little harder to pull on the trigger.) The solution bottles seemed to leak a little with each change-out, as well as when held upside down, but no biggie--I'm using people-safe cleaning solutions, after all. I had to be careful not to set the mop down on my berber area rugs--the plastic hooks that hold the pads in place wreaked havoc on them! The bottles, themselves, got in the way a bit when trying to get underneath my low-profile bed--guess I'll have to stick with the disposies for that purpose--but it worked everywhere else in my house.
My only real suggestion for improvement would be different-colored pads for different rooms--even though I'm washing them, I don't want to use the same pads in the bathroom as I do in the kitchen (I just used a permanent marker to write a "B" on the white side of my bathroom pads).
I'm hooked! THANKS, Rubbermaid!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com