I bought this mop and really liked it. Then the sprayer broke. My husband fixed it to an extent but then it broke again. They need to make the sprayer stronger.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid , Consumer Services, August 9, 2016
Thanks for your feedback for our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team. Thanks!
For use when it works...I LOVE this mop! I love how it works, I love the pads and how easy they wash up...However, the spray mechanism keeps breaking. You spray and then you have to wait a long delay before it lets you spray again. It is just worked for 2 months... I'm disappointed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 11, 2016
Thank you for your feedback for our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Not long after buying the spray trigger would not reset. Had to bang on floor to get trigger tension to spray
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 11, 2016
Thank you for your feedback for our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team. Thanks!
We loved this, but after a year or so, it leaked badly.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 6, 2016
Thank you for supporting Rubbermaid and sending us your feedback. We have Use and Care Instructions on the Product Page on our website. Check those out and let us know if that helped at all.
broke- no replacement parts- rubbermaid does not stand up to there products...............
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 6, 2016
We are sorry to hear that your mop broke, but we thank you for reaching out to us! Please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:30 am to 5:00 pm EST for replacement part availability and warranty information.
We've used this mop about five times with good results. Tried to use it today and the cleaning solution just ran out of the bottle, through the vent hole. Really annoying.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 6, 2016
We appreciate hearing from you about the Reveal Spray Mop! Your experience is important to us, and we will inform the Product Development Team of this issue. For replacement parts, please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:30 am to 5:00 pm EST. Replacement parts are subject to availability. Thank you!
As with many other people reviewing this product, I love the concept - use your own solution, washable mop head - but within months of purchasing it, the spray mechanism broke. We have one for our home and one for our small business, and the same thing happened to both.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 6, 2016
We are sorry that the spray trigger stopped working on both of your Mops. We will address this issue with our Product Development Team. For more information about replacement parts or the One Year Limited Warranty, please contact (888) 895-2110, Monday - Friday, 8:00am - 5:00pm Eastern. Replacement Parts are subject to availability. Thank you for reaching out to us.