Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Great idea, but...
on February 13, 2011
Posted by: DiggerGirl
I purchased two of these when they were first introduced because I thought they were a great idea--environmentally green and economical. I had high hopes regarding quality because they are Rubbermaid. However, within 6 months, the first one broke. The second is now showing the same symptoms the first did. It is clearly on its last leg. I will sadly have to return to other options.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, February 24, 2011
Thank you for contacting us regarding your Reveal Mop. If you feel your mop is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
love this product
on March 13, 2012
Posted by: sissy77
from virginia
Gender:Female
I bought this the other day as I have laminate floors in my whole house and I have 2 dogs and even the micro fiber mops could not clean or get up the hairs .I had to spray before and then wipe the floors up and that took time in 2440 sq. ft. house and this has now made the job so much easier and faster .I held off buying it but finally broke down and bought it and I'm glad I did .Never knew wiping the floors could be so easy and the fact I can use my own cleaner and refill it and save money is even better .Well what did I expect it is rubbermaid .duhh .great product is all I can say try it and you will be convinced too
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 19, 2012
Thank you for taking the time to contact us regarding your product. We appreciate and value the comments you provide.
We work hard to design and manufacture the highest quality products and are pleased when consumers take the time to let us know of their satisfaction.
Thank you again for using Rubbermaid products.
We work hard to design and manufacture the highest quality products and are pleased when consumers take the time to let us know of their satisfaction.
Thank you again for using Rubbermaid products.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Love this mop
on April 5, 2012
Posted by: Torylt7
from Bothwell, Utah
Gender:Female
Age Range:45 and up
I have almost 2000 sq ft of hardwood and tile floor on my main floor. In addition I live in the country with livestock outdoors and indoor cats and dogs and I hate moping. lol I have been using another mop for years but was tired of the cost of replacing cleaner, pads and batteries. Not to mention I broke 2 of them! I picked up this Reveal and so far I love it! After reading some of the reviews from those who have had a problem I am concerned - but it is working for me and it makes cleaning my floors the easiest it has ever been! I would recommend it wholeheartedly.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Everything I wanted...until it broke
on June 11, 2012
Posted by: cleaninglady
from Elkhart, In
Gender:Female
Age Range:35-44
I liked that you could wash the mopping pad, instead of spending money to replace them. I also liked that you could use your own cleaning solution. The thing I didn't like was how hard it was to make it spray. Then today I went to use it and the handle completely broke off at the base while I was squeezing the lever to make it spray. And my 1 year warranty was up in Feb. I don't think I will be buying another one, due to poor quality.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Revealing A Mediocre Product
on June 16, 2012
Posted by: LadybugMuffin
I loved the idea of using my own cleaning solution and a re-useable dust/mop head and I was thrilled w/ it the first few times. I became disillusioned when the solution bottle wouldn't stay put & became cracked so easily. The trigger spray became clogged quickly and even after cleaning it's hard to squeeze & uneven. It seemed like a dream come true but a mop is easier to use and more effective.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Great Concept - design flaw & poor durability
on December 4, 2012
Posted by: HouTxMom
from Houston, TX
Gender:Female
Age Range:35-44
The Rubbermaid Reveal Mop is a great concept, however the durability of it is just awful. (Can I give this a zero mark for durability?) I have owned two (2) Reveal Mops and each one has broken in exactly the same area (I've also noticed this with other reviews here.) The first Reveal Mop worked great (some trigger issues that I overcame) for about six (6) months then one day while mopping the head broke off where it attaches to the pole. Since I mop my floor several times a week I quickly ran out and purchased another. Today, almost six months later the exact same thing occurred - mop head broke off. I am not rough on this mop, nor do I use it excessively. I just believe the area where head attaches to the pole is made cheaply (plastic!) After a certain number of uses, the area breaks. Considering the cost of this mop and the accessories that go with it, this is not a cheap mop. I do believe that for the price I paid for this mop it should certainly last MUCH longer than 6 months. I will add, my housekeeper (who uses her own Reveal Mop) has gone through three (two broke at the mop head and the last the sprayer stopped spraying) and on her fourth one. So it certainly is not me. It is the product itself. One would think that with all the complaints (I currently see over 600 reviews) that if this is such a prevalent design flaw Rubbermaid would take immediate action to rectify this problem and come up with a more durable solution (ie...metal, or something other than plastic.) Until then I will not purchase another Reveal mop, nor will I recommend it to others.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Disappointed
on April 29, 2013
Posted by: Jess22
from Armada, MI
Gender:Female
Age Range:25-34
Initially, I was so excited about this product, I mean a mop that you can put your own solution in and just rewash the pads. That is a wonderful idea. Then I purchased the mop and pretty much cleaning went down hill. I have had to replace the solution bottle 4 times in the short 5 months that I have owned the mop. The bottles seal breaks and then the solution leaks all over your floor while storing it. If you have wood floors like me, solution soaking into your wood floors is not a great thing. Randomly, the spout where the solution comes out when the handle is squeezed gets clogged and the handle is very hard to pull and little to no solution is expelled from the mop. I had very high hopes for this mop, have bought Rubbermaid products for quite sometime but am seriously questioning the quality of their products. I hope their customer service is better then their product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 6, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Three Mops, One Year, $100 and nothing to show
on May 14, 2013
Posted by: mrsreed
from Ontario, Canada
Gender:Female
Age Range:25-34
I have purchased three of these mops over the last year. Each one has broken on me. I really love the idea behind it - using my own cleaner - reusing the cleaning heads. However the mop keeps breaking with minimal use, right at the base. The trigger also sticks at times. The last one broke while in the closet - not even using it. Just picked it up, and it literally fell apart. Well $100 later (three mops), I am mop-less and very disappointed in this product. I expected so much more from a Rubbermaid product. I wish I had kept my receipt this time around, you'd think I would have learned the first two times. So unfortunately I can only give this mop one star, if I could give it a zero due to my issues with it - I would. Buyer beware - it is expensive in comparison to other options, and it will break on you. I don't think I will be buying Rubbermaid products going forward because of this experience.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 20, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your products.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your products.
Written by a customer while visiting rubbermaid.com