Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
WORST MOP EVER!!!!
on August 10, 2016
Posted by: Missy4648
from Indianapolis, IN, United States
Age Range:35-44
Gender:Female
The refillable bottle collapsed on me (sucker in). So, I went out and bought a replacement bottle and guess what, it did it as well. I have all the extra attachments and hate to buy a new mop but I have to. I have wood floors and 2 dogs. Like I have money to throw around..Rubbermaid I am dissapointed in your product and makes me question your line.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services , August 15, 2016
Thanks for your review of our Reveal Spray Mop! We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Could be Great...
on August 8, 2016
Posted by: purtleturtle11
from Pickering, ON, Canada
Age Range:25-34
Gender:Female
I was so excited when I started using this mop. Love the big washable pad, and the extra "scrub brush" part on top for tougher spots. However, after two weeks of using, the trigger doesn't seem to be attached anymore...it will work for one or two sprays and then becomes so loose that it doesn't spray anything. So disappointed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer services, August 12, 2016
Thank you for your feedback for our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Breaks at the same spot.
on August 6, 2016
Posted by: keener10
from Akron, OH, United States
Gender:Female
I am on my third mop and it breaks in the same spot each time. What can you do to improve this spot.. it is where the neck and bottom fit together. when it breaks it looks like a big screw head..
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 8, 2016
Thank you for your feedback for our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Trigger Issue
on August 5, 2016
Posted by: cabsvibe
from Mechanicsburg, PA, United States
Age Range:25-34
Gender:Female
I, too, have the same trigger issue. I bought the mop a few months ago, used it a few times, and then the trigger stopped working! It seems to get stuck. I loved the fact that the pads are washable and I could use whatever floor stuff I wanted, but the trigger issue (that seems to be an ongoing problem) is something that makes this a mop I would not recommend to somebody else.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 8, 2016
Thank you for your feedback for our Reveal Spray Mop.
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Great idea, but it broke in half
on August 3, 2016
Posted by: azlady12
from Phoenix, AZ, United States
Age Range:25-34
Gender:Female
I loved the idea of being able to wash and reuse the pads. I also loved that I could use whatever cleaner that I wanted since I have a child and pet in my home. The mop worked great for almost a year before it broke in half. The gray plastic cracked beneath the red collar. Now I am left with all of the accessories that I purchased for this item and the decision of purchasing another only to possibly have the same thing happen.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 8, 2016
Thank you for your feedback for our Reveal Spray Mop.
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the inconvenience you have experienced. Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Easy to use and a good idea.
on August 3, 2016
Posted by: donmills
from Brantford, Ontario, Canada
Gender:Female
I bought the mop about 18 months ago and I really like it. I did go through the trigger problem but all of a sudden, it started to work and has ever since. The only problem I have now is that the bottle leaks at the top. I have not been able to find a replacement for the bottle. It doesn't stop me from using it, but I find little puddles on the floor that I have to go over again.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
disappointed
on August 3, 2016
Posted by: pmkask93
from Forrest, IL, United States
Age Range:45 and up
Gender:Male
Bought this 2 months ago tried giving it a chance am very disappointed in it looks can be deceiving
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 8, 2016
Thank you for your feedback for our Reveal Spray Mop!
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab above for further details.
You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Great idea but problems with trigger (and smell)
on July 31, 2016
Posted by: HotMama
from Utah, United States
Age Range:35-44
Gender:Female
I bought this mop after my sister raved about how easy it was to spot clean messes right away because the mop is always ready to go. I was happy with it for about six months but then the trigger started lagging between sprays. Since the mop was still usable I have continued to clean with it even with the annoyance of waiting 4-5 seconds after each spray until the trigger snapped back into place before being able to pull the trigger again. Tonight, however, the trigger was extra slow between sprays and then suddenly the whole handle broke off. Very disappointed.
On a side note, I used to notice that sometimes after mopping, the floor would smell mildewy, even with a new pad. My sister mentioned the same problem after she'd had her mop awhile. She tried putting diluted bleach in the bottle hoping it would run through the mop and kill any bacteria in the mop causing it to smell, but I think I remember the instructions saying not to use bleach. (?) I have found that adding vinegar to the water (with a teaspoon or so of dish soap as the mopping solution) effectively eliminated any lingering mildew smell. Thought I'd share in case anyone else with a still-working mop has had problems with the smell as well.
On a side note, I used to notice that sometimes after mopping, the floor would smell mildewy, even with a new pad. My sister mentioned the same problem after she'd had her mop awhile. She tried putting diluted bleach in the bottle hoping it would run through the mop and kill any bacteria in the mop causing it to smell, but I think I remember the instructions saying not to use bleach. (?) I have found that adding vinegar to the water (with a teaspoon or so of dish soap as the mopping solution) effectively eliminated any lingering mildew smell. Thought I'd share in case anyone else with a still-working mop has had problems with the smell as well.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 2, 2016
Thank you for your feedback.
We will be glad to pass your comments to our Product Development Team for consideration. We depend upon loyal consumers, like you, for feedback on new and existing products.
We apologize for the inconvenience you have experienced with our Reveal Spray Mop. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We will be glad to pass your comments to our Product Development Team for consideration. We depend upon loyal consumers, like you, for feedback on new and existing products.
We apologize for the inconvenience you have experienced with our Reveal Spray Mop. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com