Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9 out of 5
2.9
(1,674 Reviews)
Open Ratings Snapshot
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product. 
(
690 out of 1,532
)
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Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
5 out of 5
5
Excellect
on October 2, 2016
Posted by: Sam18
from Dubai - United Arab Emirates
Age Range:25-34
Gender:Female
I bought this month ago from carrefour, dubai, and it works so perfectly!! Just loving the hassle free cleaning and now i dont need cleaners...im so happy..but i dont have extra pads, please let me know from where can i get them....thankyou rubbermaid!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4 out of 5
4
Much better
on October 1, 2016
Posted by: Jennv0530
from Miami, FL, United States
I wrote a review about this mop a few days ago and it was not good. The trigger was not working, but I wanted to say that I was able to figure out how to make it work after reading some other reviews. All I did was push the liquid bottle into its connection softly. You can't push it in hard because then it can't spray. Hope this helps. It is a decent product as long as it works.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2 out of 5
2
Problem with spray trigger
on September 28, 2016
Posted by: Judy W
from Greenfield, WI, United States
Gender:Female
I bought this mop and absolutely loved it. Even purchased 2 for my daughters. I have had mine for about 8 mos and went to use it the other day and the sprayer doesn't work. I don't know if there is something that can be done to remedy this problem but I am reluctant to purchase another one as I don't want the same thing to happen in a few months. If anyone can tell me how to fix this problem, I am all ears.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, October 3, 2016
Thank you for your feedback for our Reveal Spray Mop!

Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.

We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
5 out of 5
5
Better than swiffer (2 years of use)
on September 26, 2016
Posted by: 2345
from MI
Age Range:18-24
Gender:Male
Roommate moved out and I had to get another one of these. It's the only product on the market I can find with the scrubber on the front for stepped on food or weird cr@p on your floor, and it uses non proprietary refillable solution bottle. Cost effective, and high utility per square inch of this product. I used it for 2 years and the trigger never had any issues like some are reporting, but I'll know to use some plumbers grease on the unit if it has some thanks to other reviewers. I went out of my way to find another one of these as the swiffers are too flimsy and just don't cut it (and don't have a scrubber).
TL;DR
Works very well, cost effective, looks nice too.
I'm critical of products, but this one seems well thought out and implemented. I'm shocked to see so many bad reviews. Would absolutely recommend to a friend.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
3 out of 5
3
Weak Cleaning
on September 25, 2016
Posted by: roseville mopper
from California, United States
Gender:Male
Have had this mop a couple of years and use it regularly. No problems with the spray system, the pad is nearly worn out. Big problem is it doesn't seem to clean my wood floors. Very little dirt seems to wash out when cleaning and the floors aren't clean with visible spots, especially in the kitchen. Checked this by using a clean white wet towel to clean after mopping and the towel turns dirty very quickly.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, September 27, 2016
Thank you for your review of our Reveal Spray Mop! We apologize for the inconvenience you have experienced.

We suggest to not use Bleach or Fabric Softener when machine washing the Reusable Mop Pad. Use of Bleach or Softener may weaken the performance of the Mop Pad overtime. We hope that this helps! Thanks for choosing Rubbermaid!
Written by a customer while visiting rubbermaid.com
Customer Rating
3 out of 5
3
bottle collapses
on September 22, 2016
Posted by: Jimonthe go
from Stayner, ON, Canada
Gender:Male
Just bought this mop and my first try at it and the bottle collapses. Not sure why and what to do about this.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, September 23, 2016
Thank you for your feedback for our Reveal Spray Mop!

Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.

We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1 out of 5
1
Poor Trigger Design
on September 19, 2016
Posted by: megsnicho
from Winnipeg, MB, Canada
Age Range:25-34
Gender:Female
We bought this mop about 3 weeks ago and used it once and it was great. The second time we took it out to mop up the trigger wouldn't work and it basically became a glorified dry Swiffer. We dumped the bottle on the ground and mopped up the water that way. USELESS. Poor design.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, September 20, 2016
Thank you for your feedback for our Reveal Spray Mop!

Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.

We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3 out of 5
3
Solution to annoying trigger problem
on September 15, 2016
Posted by: Corbinator
from Sonora, CA, United States
Age Range:18-24
Gender:Male
I use this mop at work, and like many reviews here say, the trigger stops working. It is easily remedied by applying some silicone grease to the pump piston and working the action back and forth. There is too much drag on the seal when the pump is trying to move on the inlet stroke, hence why the trigger gets floppy. Just take it apart carefully, organize the parts, apply grease (a little goes a long way but add more if pump is still sticking), and reassemble. Works like a hot darn now.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, September 20, 2016
Thank you for your review of our Reveal Spray Mop! We apologize for any inconvenience you have experienced.

Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for further details.

We will be sure to pass your comments and suggestions on to our Product Development Team for consideration. Thank you for choosing Rubbermaid!
Written by a customer while visiting rubbermaid.com
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