Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Great until it leaks and stops working
on January 1, 2017
Posted by: janejanejane
from New York, NY, United States
Age Range:25-34
Gender:Female
On my second mop, and it's already started leaking AND the spray trigger is getting stuck. The first mop had one of the plastic pieces on the head snap off. Rubbermaid, so many reviewers are having the same issues, is there nothing you can do to fix the design of this mop? Otherwise, I like having a refillable mop with a large mopping pad like this mop, but durability issues are keeping me from recommending this to others.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, October 4, 2017
We appreciate your review of our Reveal Spray Mop!
We're very sorry to hear that you've experienced this issue with your Spray Mop. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We're very sorry to hear that you've experienced this issue with your Spray Mop. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
bottle leaks
on December 28, 2016
Posted by: dbone
from Pittsford, NY, United States
Age Range:45 and up
Gender:Male
Nice concept but the bottle started leaking 2 months after purchase. Of course i dont have the receipt to return. Irritating because it wasn't inexpensive
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, February 2, 2017
We appreciate you taking the time to review our Reveal Spray Mop!
We are sorry that you've had this experience with your product. This product is manufactured with a 1 Year Limited Warranty. Please see the Warranty Information tab on the product page for details.
You will be contacted shortly by a representative of Rubbermaid Consumer Care.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Works great!
on December 21, 2016
Posted by: Jessic86
Age Range:25-34
Gender:Female
I bought this 2 months ago and I love it. The only problem is the solution leaks is leaking when not in use which is not good considering I have bamboo flooring! Not very happy about the spots I now have on my floor!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, January 27, 2017
Thanks for reviewing our Reveal Spray Mop!
We apologize for the experience that you have had with our product. You will be contacted shortly by a member of our Rubbermaid Consumer Care Department.
We apologize for the experience that you have had with our product. You will be contacted shortly by a member of our Rubbermaid Consumer Care Department.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Great floor mop
on December 20, 2016
Posted by: Doc777
from Keyport, NJ, United States
Gender:Male
I purchased his mop 2 months, work great, except for the bottle is leaking. It seems there is something missing in the cap where the vent hole is located. Receipt was discarded r I would have taken back to the store. I was looking for replacement parts, but not available.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, January 27, 2017
Thanks for taking the time to review our Reveal Spray Mop!
If the mop cap's vent becomes detached, leaking may occur. Our Reveal Mop Bottle is available through select retailers.
Reveal Refillable Spray Bottle : (#1M18)
If the mop cap's vent becomes detached, leaking may occur. Our Reveal Mop Bottle is available through select retailers.
Reveal Refillable Spray Bottle : (#1M18)
Written by a customer while visiting rubbermaid.com
Customer Rating
5
LOVE THIS PRODUCT
on December 15, 2016
Posted by: Jill83
from Wisconsin, United States
Age Range:25-34
Gender:Female
I've had this mop for 2 years and absolutely love it. I work in the flooring business an recommend this product to all my clients and they have all loved the product also. Definitely worth it!!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Sad to have it break...again.
on December 15, 2016
Posted by: Taunna
from Utah, United States
Age Range:45 and up
Gender:Female
I loved this mop when I used it at a friends house. Love that I can make my own solution, have extra pads and bottles all filled and ready to go. I bought my first online that same day. Then after about a month the trigger stopped working and one of the bottles started leaking. I was still happy enough about the month it worked to try again. Now my second purchase has stopped working as well. The trigger handle only works part of the time. I'm so sad and disappointed. Please fix this feature. I see that the problem has come up again and again in reviews. If I could trust that it would continue to work I would buy another and recommend it to others. Do I have any recourse for return, replacement or refund?
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, December 27, 2016
Thank you for your feedback for our Reveal Spray Mop!
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
This mop is not worth the money
on December 9, 2016
Posted by: nana2136
from Rice Lake, WIsconsin
Gender:Female
I purchased this mop three months ago. Worked fine for about a month and then the sprayer trigger would work sometimes and not others. Until it finally stopped working all together today. And I bought extra mop heads that all have to be thrown out , thereby, increasing the land fill. Do not buy it...you are just filling up the landfill.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, December 19, 2016
Thank you for your feedback for our Reveal Spray Mop!
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Great, but flawed product
on December 9, 2016
Posted by: kathyjean62
from Walker, LA
Gender:Female
I love that I can make my own mopping solution to mop my floors. However, this is my 3rd Reveal mop to break. The lever contraption thay controls the solution spray always dies after about 3-4 months. I have tried the home remedies on the Internet help pages for this problem, but they did not work. Fix this and you will make countless consumers happy!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, December 19, 2016
Thanks for taking the time to review our Reveal Spray Mop!
We are sorry to hear that you've had this experience with our products. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've had this experience with our products. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com