I recently purchased this mop. when I refilled the solution it started leaking out all over my floors. Is there an update on this item?
Response from rubbermaid.comBy Rubbermaid, Consumer Services, February 17, 2017
Thanks for taking the time to review our Reveal Spray Mop!
This version of our Reveal Mop has been discontinued since May 2013. Our newest version is also listed on our site.
We are sorry to hear that your mop is leaking. We would like to troubleshoot and assist you with this issue. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
I liked the idea of this mop using water & vinegar, plus the pad could be washed in the washing machine. After using the mop many times, the trigger handle stopped working and the sprayer didn't work anymore. I'm disappointed in this product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, February 14, 2017
We appreciate your review of our Reveal Spray Mop!
We are sorry to hear that your mop has become damaged. You will be contacted shortly by a representative of Rubbermaid Consumer Care.
The spray handle has not worked correctly since I purchaed it!!I really like the product, but it just doesn't work!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, February 14, 2017
We appreciate you taking the time to review our Reveal Spray Mop!
We are sorry to hear that your mop has not functioned properly. You will be contacted shortly by a representative of the Rubbermaid Consumer Care Team.
I bought this mop a month ago first couple times it was great but then it started pouring out and leaving a huge mess, I returned it got a new one and this one won't spray! what a waste of money and my time!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, February 15, 2017
Thank you for taking the time to review our Reveal Spray Mop!
We are sorry to hear that you've experienced an issue with your mop. We would like to assist. You will be contacted by our Rubbermaid Consumer Care Team.
I don't know what's with all the bad reviews for this mop. I love them. We clean over 10 houses a week, plus our own with these mops, and they work great. I thought the trigger was broken too, but realized I hadn't pushed the bottle down all the way. One we own does leak when the mop is upside down, but we really put these things to use! Each of our mops cleans over 10,000 square feet a week. I do wish rubbermaid would make replacement scrubby pads for them though
We bought this mop and we're so excited the first two times we used it because it worked well even on our hardwood floors. But, then the spray handle stopped working completely. I am so bummed because this would have been really, really good. Definitely don't recommend especially after reading all the comments of purchasers who have the same issue. Looks like they have a manufacturing issue-- if it's reengineered or made with higher quality materials it could work. Don't buy!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 9, 2017
Thanks for taking the time to review our Reveal Spray Mop!
We're sorry you've had an unsatisfactory experience with your mop. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
I have only used mop a few times -- 2nd time refilling bottle. The bottle is sunken in and when you turn the bottle upside down to put in slot the liquid continues to pour out.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 16, 2017
Thanks for taking the time to review our Reveal Spray Mop!
We apologize for any inconvenience you have experienced. We have troubleshooting tips that may correct the issue you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
I purchased this product around two months ago. Great mop and easy to use on my hardwood floors. UNTIL...one day when I went to use it the spray nozzle stopped spraying when pumping the handle. I continue to use the mop but when using i have to splash the solution by hand first. The bottle is having a problem staying the same size (it looks like the bottle sunks in when trying to pump so i have to remove it and take off the cap so it goes back to size.Its too bad because i love the size of the pad.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, January 30, 2017
We appreciate you taking the time to review our Reveal Spray Mop!
We are sorry to hear that you've had this experience with our product. You will be contacted shortly by a representative of the Rubbermaid Consumer Care Team.