Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
5
New and Improved!
on April 13, 2013
Posted by: Molly777
from Los Angeles, Ca
Gender:Female
Thank you so much for responding to my problem with my first Reveal spray mop. I have since received the new and improved one and it has worked wonderfully for me. I have used it several times and it does seem to be more sturdy than the original one. I will keep mopping away and update my review if needed. Thank you again, Rubbermaid!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Better Quality
on April 13, 2013
Posted by: Deb12561
from Upstate NY
Gender:Female
I have only had the new and improved mop for a few weeks and have used it several times. It seems to be constructed better than the old one. I guess the real proof will be after it has been used more. As long as the frame can withstand the use over time and the trigger doesn't malfunction this will be a great product. I love being able to use my own cleaning supplies as my husband has asthma and cannot tolerate some of the pre bottled cleaners that come with the other mops. Also love that you can wash the pads. The scrubber portion seems to work okay as well.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Love it!
on April 18, 2013
Posted by: Tammy99
from Lubbock, Tx
Gender:Female
Age Range:25-34
[This review was collected as part of a promotion.] We had the original product and loved it however it broke. We were happy to receive the new product but were concerned it may have the same issue. I have been Using the revised version for over a month and it is perfect. The durability issues seem to be fixed and we love the addition of the scrubber brush. Definitely recommend it to others and if you have used it before I also recommend giving it another shot. I am so happy I did!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Squirting mechanism stopped working
on April 20, 2013
Posted by: Vanessa0983
from Fort Lauderdale, FL
Gender:Female
Age Range:25-34
I purchased this product at Walmart and used a homemade mixture of vinegar, water and essential oils (for good smell) to clean the floor, which I have been using for a while. I filled up the bottle and it worked for about 10 minutes, then the squirting mechanism stopped working. The handle went sort of limp and no liquid would spray out. I checked the bottle and the spray nozzle area and nothing was blocking it. I drove back to Walmart and explained what happened, they refunded me and I bought a second one. I used it in two different occasions with no problems but on the third time that I took it out to use, the SAME problem happened! The squirting mechanism was not working! Now I am using a spray bottle to spray the product on the floor. The pad is great, that's why I didn't toss it all in the trash. In less than 2 months, I had two of them break for no reason! I am a careful person and I have had cleaning tools for over 5 years or longer that are still working. This is very upsetting to me and a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Disappointing
on May 19, 2013
Posted by: ebz06
It never ceases to amaze me . . . Rubbermaid has had a knack for introducing innovative and usually quality products. But this Reveal Spray mop is a disappointment. It looks to be well made, but I'll never use it long enough to confirm the overall durability. The spray bottle mechanism just refuses to work properly. Used only once, the spray bottle lost its ability to spray after after using 1/4 of the liquid. Don't tell me it's the rubber washer--as I said--it's brand new! I can't be bothered with something that should make life easier, but instead takes 45 minutes to correctly re-prime so it can be used.
Now I'll be looking MUCH more carefully before I make a Rubbermaid purchase
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 29, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
DO NOT BUY THIS MOP!
on June 13, 2013
Posted by: DOLLY2013
BOUGHT THIS MOP AT TARGET TODAY AND THE HANDEL BROKE OFF. FIRST TIME USING IT. IT SAID ON THE PACKAGE NEW AND IMPROVED. SAVE YOUR MONEY.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , June 17, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Great idea...design defect
on June 24, 2013
Posted by: Carla33
from Halifax, NS
Gender:Female
Age Range:25-34
I was so excited to purchase and use this product. It gives you the ability to use any cleaner you may want to use. Only problem being that for some reason the trigger in the handle seems to stop working which appears to be due to some air/vacuum issue with the bottle. I'm constantly having to stop and take the bottle off to relieve the air/vacuum that has been created. I purchased a second one for my mother and it seems she is also having the same issue. Too bad I waited specifically to purchase this mop thinking Rubbermaid would put out a superior product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, July 1, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Very disappointing
on June 28, 2013
Posted by: PickyPaula
I didn't even get through one bottle of cleaning solution (vinegar and water) before I started having huge problems getting the mop to spray. It will spray once and then I have to wait for the about half a minute before it will spray again. When I first bought it, it sprayed several times in a row. It's a tremendous hassle to use this mop. What a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com