Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
5
simply awesome
on July 16, 2012
Posted by: californiacat707
from california
Gender:Female
Age Range:25-34
i love it its light weight glides across the floor. mop pad traps dirt quite nicely, love the fact you just pull it off and toss it in the wash. have had no problems with the bottle quality, i think maybe some peoples mops may have a clog in the air flow under the cap or something of that nature because I've had no bottle suction problems. NO BATTERIES make it cost efficient along with NOT having to use a new pad every time i clean my floors. The most important reason for my buying this is due to freak allergies to antibacterials in cleaning solutions, so i choose what goes in my mop now. its great to know whats going on my floors, and if it is pet and people friendly.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Only lasts a few months
on August 16, 2012
Posted by: Shan72
Was very disappointed after only a few months my Reveal started leaking and not spraying properly. I would clean out the bottle after each use and have tried cleaning out the base compartment where the bottle connects, but alas it will not stop leaking or spray properly. I had used another product for years with no problem, but I really liked the idea and look of the Reveal.
It is unfortunate.
It is unfortunate.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , August 20, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Quality
on September 10, 2012
Posted by: eileen65
from Patchogue, New York 11772
Gender:Female
I loved this mop when I first bought it but after using it for two months the handle broke. It was a good idea being able to use your own solution and not having to buy pads but they need to make the handle stronger. I was really disappointed considering the price that I paid for it and now I have to go out and buy another mop.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
So easy, so right on!
on September 22, 2012
Posted by: DJen
from Scituate MA
Gender:Female
Just bought this. Love using my own solution, love the SIZE of the washable pad. Makes keeping my wood and vinyl floors so clean! I take the pad off of the unit and rinse it clean before moving onto a different type floor too... I've read some reviews that the handle broke or it didn't spray after several months or a year of working. I add up the cost of the swifter pads I use to buy and compare it to the value of buying this once maybe twice a year! Big deal! I am happy with the results and it is so fast with it's large pad!! Keeps me doing other things besides floors! Perhaps Rubbermaid will address some of the concerns and that would be the ultimate.. I'll keep using a product like this...
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service , September 24, 2012
Rubbermaid has taken into consideration all of our consumer questions and feedback. We appreciate the feedback and use the information to make product improvements. We have implemented changes to the design of the Reveal Spray Mop to optimize our product. We continue to monitor any mop that may not be performing properly by tracking the date code on the mop; however, the particular date is no indication as to whether or not the product will perform properly. At any time you purchase a Rubbermaid product and are unsatisfied, please contact Customer Service at 888-895-2110.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
I loved this for the first few times
on September 22, 2012
Posted by: Danic
from Los Angeles, Ca
Gender:Female
I loved this product for the first about 6 times I used it, then the little plastic pieces that hold the mop part on broke. I still used it for 3 more times, only I couldn't lift it up or the mop fell off. Then the whole pole just snapped off. Needless to say it is in the trash. I do not think I will replace it with the same item as I cannot afford to buy one every month or so. I think it would be a wonderful product if it was constructed with stronger parts. I loved the idea of using different solutions in the bottles.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Good Idea, Poor Construction
on October 15, 2012
Posted by: Mrsk710
I have owned by Reveal Mop for about 3 months. Unfortunately, about 2 weeks ago I started having the same problem with my handle as other on here. When squeezing the handle, I do not receive a full spray, plus it sticks, so it takes forever to be able to spray again. I loved this mop up until now, but now I feel like I wasted my money. I love Rubbermaid, and I am disappointed in the quality of this product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , October 23, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Not Satisfied
on October 25, 2012
Posted by: KelseyA
Gender:Female
Age Range:25-34
I am on the fence with this product. I first bought it because all the hype about the "other brand" that you have to buy new pads for a lot, and the fact that it's harmful for my pets. I wanted an easy product that didn't require a bucket and wringing it out all the time, also the washable pads were pretty sweet! This has worked fairly well for me for the past 8 months, then, the sprayer started sticking and now, the whole thing fell apart!!! I am not, by any means, rough on my cleaning supplies, I clean once a week and store my Reveal in the pantry, away from harm! The base of it, an the red part where the sprayer is located, broke away from each other. So I was in the middle of mopping decided to duct tape it together, simple fix, right? Wrong! Then the duct tape got wet and now its a duct tape, broken mop! What am I going to do this Saturday when I go to clean??
Please just stay away from this product unless you are handy enough to fix its mishaps!
Please just stay away from this product unless you are handy enough to fix its mishaps!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , October 29, 2012
Rubbermaid has taken into consideration all of our consumer feedback regarding the Reveal Mop. We appreciate the feedback and use the information to make product improvements. We have implemented changes to the design of the Reveal Spray Mop to optimize our product. We continue to monitor any mop that may not be performing properly by tracking the date code on the mop; however, the particular date is no indication as to whether or not the product will perform properly. At any time you purchase a Rubbermaid product and are unsatisfied, please contact Customer Service at 888-895-2110.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Not worth the headache
on November 21, 2012
Posted by: NaeNae35
from Orange, Texas
Gender:Female
Age Range:35-44
My husband bought this for me for my birthday back in May and I couldn't wait to use it for the first time. I had been using a different brand prior but was not happy so had high expectations for the Reveal. Unfortunately, this mop didn't meet any of those. Once I got everything together and solution filled, nothing happened when pulling the trigger. I thought maybe I had done something wrong but after doing some research I found that I in fact must have gotten a defective one. So the following day my husband exchanged it for a new one. Again, excited and hopeful this one would work, it's been nothing but trouble. The handle is always sticking and I have to pop the solution bottle out and back in just to get a few squirts out at a time. Then finally the other day while cleaning, I noticed a huge puddle where the mop was and it was all the solution I had in the bottle. Not sure how or why it leaked out the way it did, but it is no longer holding it. I am extremely disappointed and I feel that Rubbermaid should honor some type of limited warranty especially considering all negative reviews this product has already received. Either that, or take it off the shelves until they can improve the quality of it.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , November 30, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your products.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your products.
Written by a customer while visiting rubbermaid.com