Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
Dissappointed
on June 17, 2017
Posted by: Susan1010
from Edmonton, AB, Canada
Age Range:35-44
Gender:Female
This is my second Reveal mop, I love it when it is working. I love uses my own cleaners and how easy it handles, because it isn't heavy my 8 year old loves to help clean the floors.
But the trigger issue- I have googled and tried all the tips and the trigger will spray once or twice and then not again.
I will not be purchasing another one
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 3, 2017
Thanks for your review of our Reveal Spray Mop!
We are sorry to hear that you've experienced this issue with your mop's trigger. We would like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've experienced this issue with your mop's trigger. We would like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Reveal mop sprayer
on June 17, 2017
Posted by: Linda h
from Jensen Beach, FL, United States
Gender:Female
I have bought three of these mops I love them but the spray handle breaks and it's frustrating because now I need to get another one which will be #4 The price has gone up and I am having second thoughts about replacing it again with another one that will ultimately break too
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 9, 2017
We appreciate your review of our Reveal Spray Mop!
We apologize for any issue that you've experienced with your product. We'd like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for any issue that you've experienced with your product. We'd like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
I want to love it but it is problematic!
on June 17, 2017
Posted by: kikimass
from Cincinnati, OH, United States
Gender:Female
I have purchased 2 of these. The first one's spray handle broke after a few months.
The second one is unusable due to leaking. I want one that will keep working over 2 months! It is so handy and easy to use for quick clean ups. I am considering purchasing another brand though due to replacement costs.
The second one is unusable due to leaking. I want one that will keep working over 2 months! It is so handy and easy to use for quick clean ups. I am considering purchasing another brand though due to replacement costs.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 9, 2017
Thanks for taking the time to share your review of our Reveal Spray Mop!
We are sorry to hear that you've had this experience with our items. We'd like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've had this experience with our items. We'd like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Love it Hate it Relationship!
on June 15, 2017
Posted by: Shanner
from Welland, ON, Canada
Age Range:35-44
Gender:Female
I honestly love this mop. I own a small home cleaning business and your product does the job....Unfortunately every 4-6 months I find myself having to buy another one ... I only use it 3 days a week so this doesn't seem right. It's either the handle trigger or the bottle. This time it was the bottle again. I've replaced the bottle, cleaned the nozzle...stood on my head to get it to work lol. I don't want to change mops but I'm getting very frustrated having to repurchase constantly. Please help me and fix the flaws?
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 25, 2017
We appreciate your review of our Reveal Spray Mop!
We are very sorry to hear that you've had this experience with your mops. We'd like to gather further information so that we may assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are very sorry to hear that you've had this experience with your mops. We'd like to gather further information so that we may assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Great Idea but quit working very quickly
on June 12, 2017
Posted by: Upset36
from Houston, TX, United States
The handle won't pull back to spray the solution. Have tried everything but taking it apart because I ready it was a one hour repair
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, June 14, 2017
We appreciate you taking the time to review our Reveal Spray Mop!
We are sorry to hear that your mop's trigger has become damaged. We would like to gather further information. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that your mop's trigger has become damaged. We would like to gather further information. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
trigger quit
on June 12, 2017
Posted by: dmk2610
from Illinois
Gender:Female
Because of back surgery, I have lifting restrictions. This is mop was a blessing, until the trigger broke again. This is my second reveal spray mop. Will not be purchasing another.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, June 13, 2017
Thanks for taking the time to review our Reveal Spray Mop!
We are sorry to hear that your trigger has become damaged. We would like to gather further information and assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that your trigger has become damaged. We would like to gather further information and assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Trigger
on June 7, 2017
Posted by: Phyllis O
from Aurora, OH, United States
Gender:Female
The trigger stopped working and I see a few others have the same problem. Does anyone know of a replacement part?
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, June 13, 2017
Thanks for taking the time to review our Reveal Spray Mop! We are sorry to hear that you're experiencing an issue with your mop's trigger. We would like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Spraying not working & entire handle broke off
on May 25, 2017
Posted by: P jones
from Shiloh, IL, United States
Age Range:25-34
Gender:Female
The spray nozzle stopped working alltogether so I have to use a separate spray bottle to spray the floors. And the entire handle broke off. Very disappointing. The actual mop works pretty well picking up dust and dirt
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, June 16, 2017
Thank you for reviewing our Reveal Spray Mop!
We're sorry you've had an unsatisfactory experience with our mop. We would like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We're sorry you've had an unsatisfactory experience with our mop. We would like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com