Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
I got a lemon
on May 10, 2012
Posted by: picturethis
from Sheffield Iowa
Gender:Female
Age Range:45 and up
I have purchased two of these mops and one is in excellent condition and the other broke within three months. It rusted at the coupling that holds the handle to the mop head. I am very disappointed . I no longer have the warranty info that is needed. i was blind sided by the first mop that is still working fine. Keep your paper work and you will be happy.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 14, 2012
If you feel your Reveal Mop is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Broken
on May 16, 2012
Posted by: koeb
I have had my spray mop for 3 months and I use it weekly. I am very disappointed because it broke today where the plastic met the handle stem. I noticed that the water must have leaked a bit because there was a rusty residue on it. Not happy that I have to go spend more money on another mop when I just bought new cleaning pads for this one.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 21, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Leaky, Leaky, Leaky
on May 19, 2012
Posted by: bikerbug
from Nebraska
Gender:Female
Age Range:35-44
I purchased the Rubbermaid Reveal thinking it would be great for my wood laminate floors. The product does a nice job of cleaning my floor but it leaks like crazy. Each time I move it back and forth it leaves drops and/or puddles on the floor. I returned the first one to the store in hopes that I had a "lemon". However, when I got home, I found the 2nd one leaked worse than the first. Each trip to town for me is 20 miles so I'm not real wild about returning it again. Wish I had kept the first one. Now all I have is a very expensive microfiber towel that I can use on my hands and knees because it is absolutely pointless to use it with the mop. Very, very disappointed!!!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 21, 2012
If you feel your Rubbermaid Reveal Mop is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for further assistance.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
frustrating
on May 19, 2012
Posted by: pcbtan
When I first purchased this product I was very happy. I had eliminated the consant purchase of throw away pads, was helping the environment and saving money. I even reccommended it to others when I saw them at the store deliberating as to what product to purchase. However,over time it has become frustrating. The mop head seperates from the handle several times during the mopping process. This is aggravating because you get your momentum going and "snap", seperation. Grrrr. I no longer reccommend and am looking into other mopping options.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Sprayer doesn't work
on May 28, 2012
Posted by: Renee50
from Wisconsin
Used this mop for less than a year and the sprayer doesn't always want to work.
My sister just bought this mop and I told her to return it before she starts using it.
Very unhappy. Now I'm searching for another mop.
My sister just bought this mop and I told her to return it before she starts using it.
Very unhappy. Now I'm searching for another mop.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, June 8, 2012
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Not a good buy
on May 29, 2012
Posted by: bambi
from Ottawa, Canada
Gender:Female
I liked this product at first. It worked well and I liked it better than my previous mop, but the refill plastic bottle collapsed inward from suction and so the sprayer would no longer work. I had to remove the bottle and physically squeeze it back into shape. It would work for a few more sprays and then would collapse in again. Also the handle snapped off from the base just below the bottle at the joint and is now completely broken. It didn't completely break till just past the year warranty so I couldn't get a refund. It should have lasted longer.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Bad performance, attractive looking mop.
on May 29, 2012
Posted by: cherry
from Brooklyn, NY
Gender:Female
Age Range:35-44
Bought product over a year ago, really bad performance, sprayer doesn't spray for long before it stops working, I can't figure it out at all. Really happy that rubbermaid stands behind their products, this is the second replacement mop that I'm getting. Hopefully they can get it right.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
rubbermaid reveal mop
on June 7, 2012
Posted by: DB47
from New Athens, IL
Gender:Female
Age Range:45 and up
I am on my second reveal mop. The first one the handle broke off and now the second one has stopped spraying, if I bang it on the floor a couple times, sometimes it will spray. Very dissappointed with this mop. The sad thing is I recommended it to a couple other people and they have also had to return their's.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , June 11, 2012
We do apologize that you are having trouble with your Reveal Mop. If your mop is no longer spraying:
1. Fill the bottle with hot water.
2. Run the red tip of the bottle under hot water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through and to clear any clog that may be present in the sprayer.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Fill the bottle with hot water.
2. Run the red tip of the bottle under hot water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through and to clear any clog that may be present in the sprayer.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com