Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
take it back
on May 3, 2011
Posted by: JD60
Gender:Male
I am a 24 hour care giver for my wife and try to make things quick and simple. I saw this mop and thought it would save me some time. Wrong. I used it one time and the pump quit working. Piece of junk. Will be going back. Used it with fabuloso.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 13, 2011
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
If these suggestions do not work, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
If these suggestions do not work, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Disappointed in Durability
on July 7, 2011
Posted by: Meg1223
from Tampa, FL
Age Range:25-34
Gender:Female
I was in love with this mop and raved about it to friends and family...until, as other reviewers have said, the head came off. I wasn't even being "rough" with it and one day while mopping the head actually snapped off and broken pieces came out. It cannot be repaired because the part attaching the head to the stick is plastic. This is a very poor design and I'm really disappointed. Now instead of telling friends and family they can't live without this mop, I tell them to avoid it. For what this mop cost (much much more than standard mops), it should have lasted me longer than the 8 months I owned it.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, July 21, 2011
Thank you for contacting us. We have heard this from other consumers and as that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F regarding your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
sad after only a few months!
on August 31, 2011
Posted by: busymomx3
from ohio
Age Range:25-34
Gender:Female
got out my reveal mop today and noticed the one side of the mop appeard to be unattached, pulled off the micro fiber pad and realized the screws rusted out!!!!! really havent even made it through the summer!!! i have screws outside that get rained on everyother day with no rust!!!! poor quality, i believe in saving the landfills and stop throwing away all the swifter pads, now i wish i hadent recycled my swifter!!!! really loved the mop too, it did a great job and loved that there was no extra waste, now i dont want to waste more money on another mop, my old school swifter made the move to three homes over the last 8 years!!!
i really think some thought should have been put into the design, like water, cheap materials, end result unhappy buyer :(
i really think some thought should have been put into the design, like water, cheap materials, end result unhappy buyer :(
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Waste of money - doesn't work
on September 22, 2011
Posted by: amazonia
from Houma, LA
I recently purchased the Reveal spray mop and was excited about the option of using my own products and not having to continually buy replacement pads. However, I was quickly disappointed as the mop NEVER worked. I spent over 30 minutes priming the handle, removing and replacing the bottle and trying every trick I could find online without any success. From the reviews I have found online this seems to be an issue - even if it works when you buy it the pump quickly fails. It would be cheaper to buy swiffer cleaning products for the tools I already have than to have to buy a new mop every other month.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Broke!
on October 29, 2011
Posted by: oldschoolconsumer
I was very happy when I first received my Rubbermaid Reveal. The concept is simple, the design is workable, it refills and re-uses at low cost.
Unfortunately the second time I went to pull the squeeze handle at the top it broke! The handle went slack and now there is no way to squirt the cleaning solution rendering the entire thing useless!
This is disappointing as I do not have the time or energy or money to go out and buy a new one. Too good to be true I guess. But really once that handle goes its game over. Very poorly made is what it seems like/not built to last.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 10, 2011
Thank you for taking the time to contact us regarding your Reveal Mop.
We are very sorry to hear that your mop handle broke. For assistance, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
We are very sorry to hear that your mop handle broke. For assistance, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
flawed
on November 1, 2011
Posted by: jackmat
I had seen the commercials, looked up reviews (i admit, not on rubbermaid site) and decided to try this product.
Found it at a great price too. The first time I use it, the bottle leaked from a tiny hole in the bottom of the bottle, top when you insert the bottle into the female adapter part, so i figured that was a vent. The solution sprayed in a good area in front of the mop pad then the handle went slack (not broken) unsure why but the sprayer would not spray again. I think the vent hole was not adequate to properly vent the bottle.
In that case it is purely a bad design In my opinion. sponge mops unite!
I will not recommend this product.
Found it at a great price too. The first time I use it, the bottle leaked from a tiny hole in the bottom of the bottle, top when you insert the bottle into the female adapter part, so i figured that was a vent. The solution sprayed in a good area in front of the mop pad then the handle went slack (not broken) unsure why but the sprayer would not spray again. I think the vent hole was not adequate to properly vent the bottle.
In that case it is purely a bad design In my opinion. sponge mops unite!
I will not recommend this product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 10, 2011
We are very sorry to hear about your experience with our Reveal Mop.
When an item fails, or is defective, we ask that you please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
When an item fails, or is defective, we ask that you please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
BROKE FIRST TIME
on November 10, 2011
Posted by: KentuckyLadyCCC
from TOMPKINSVILLE, KY
Gender:Female
I STARTED OUT JUST LOVING THIS MOP AS I FIRST USED IT. BY THE TIME I WAS HALF WAY THRU THE SECOND ROOM, THE MOP SEEMED HARDER TO PUSH AND THEN THE TOP PART OF THE HANDLE BROKE OFF AND THE ONLY THING HOLDING IT TOGETHER WAS THE LINE FROM THE SPRAY BUTTON TO THE BOTTLE.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 17, 2011
Thank you for contacting us. We have heard this feedback from a few of our customers and are looking into possible causes.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your Reveal Mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Best Mop Ever!!!!
on November 18, 2011
Posted by: PaulaB
from Illinois
Age Range:35-44
Gender:Female
This is the best mop ever. I have a swiffer mop and does not clean near as well and Reveal Mop doesn't streak and the best part is I get to use my own cleaner and it is so much cheaper.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com