I bought this mop and one day while i was using it , it snapped in two. It looked rusted and I hadn't had it for very long. I thought it was probably because I had left the cleaning solution in for too long I had forgotten it between cleaning. So I gave them the benefit of the doubt and bought it again.. because it was easy to use and convenient and saved money. But It's not saving any money when it keeps breaking.. today it snapped in the same spot as the last one ( I swear I don't have super human strength I'm just washing my floors like i normally do) Again it looked rusted. This time I had been really aware about removing the cleaner when I was done because of the last time. However it still broke and I will not buy another one. I only wish that I had the receipt I would return it so fast We have only had it since the beginning of December and here we are 3 months later with a broken mop. Nice idea in theory but there is something wrong with the way that it is built.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 12, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your Reveal Mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Makes mopping easy...till it breaks in a few mo.!
on October 27, 2012
Posted by: Hangrybaker
Haven't had this for a year yet, and, like many other reviewers, the pole part snapped right off its joint with the sprayer compartment. I considered purchasing another until I realized that I'm not the only Rubbermaid customer with this problem and that similar products by other companies seem to be getting more than just a few months of usage life. I'm moving on, which is too bad, because the sprayer/microfiber mop mechanism actually makes me enjoy mopping...but there are too many other competing products with longer lifespans for me to waste my time and money repurchasing this product until this design flaw is fixed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , October 29, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We have taken into consideration all of our consumer questions and feedback. We appreciate the feedback and use the information to make product improvements. We have implemented changes to the design of the Reveal Spray Mop to optimize our product. We continue to monitor any mop that may not be performing properly by tracking the date code on the mop; however, the particular date is no indication as to whether or not the product will perform properly. At any time you purchase a Rubbermaid product and are unsatisfied, please contact our Consumer Service Department at 888-895-2110, M-F, 8:30am-5:00pm.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Garbage
on May 17, 2013
Posted by: Mamac3
Gender:Female
Age Range:45 and up
Reveal mop. Loved the idea. Liked using it until the mop head snapped right off where it meets the handle. Not very durable. Since I didn't keep my receipt, in the garbage it goes. On the upside, I have since bought the Vileda Pro Mist ( which so far I like). The leftover pads and dust mop from my Reveal will work just fine on it. Even tho the pro mist came with 2 pads now I have 4
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Great Idea but one major issue.
on June 3, 2015
Posted by: Bon Bon
from Vergennes, VT, United States
As mentioned by others the spray lever is the major problem. After using for 2 months the spray trigger(lever) would hang up, not reset, pause for a couple of minutes and it would reset. Now its completely non-functional. I have resorted to using a hand spray bottle. If Rubbermaid would finally fix this design problem it would be a great product. Also, minor issue: suggest instruction to lubricate o-ring on bottle to avoid damaging o-ring when re-inserting the bottle after filling. NOTE: at this time I would NOT recommend your product until problem resolved.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Perfect!
on January 2, 2016
Posted by: eagle2
from Meadville, PA, United States
I don't understand why there are so many negative reviews. I've had this mop for about three years, with not a single problem. I'm a person with disabilities, and my caretakers usually wash the floor for me. My caretakers rotate; therefore a lot of different people have used this mop. None of them have had a problem with it. In fact, a couple of them liked it so much they bought one for their own homes. Plus, when a lot of people use a tool, it's more likely to get damaged. But the mop has held up just fine. And a couple of times in a pinch I had to mop the floor myself; it was easier for me to use with my disabilities than any other mop I've tried. By the way, I suggest you buy a second mop pad. That way, when one is dirty, you can immediately use the other, then just throw both of them in the washing machine at the same time.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Leaking issue Resolution
on January 18, 2023
Posted by: sscully8
from NJ
Age Range:45 and up
There's a rubber tab that is on the inside of the lid. You need to make sure it is secure before use. If it is not there it's most likely inside of your bottle. I've been using g this product for years. I love it. Just need to check the tab every so often. If you see that its leaking then you know it came off. Look in the bottle it will be there. Lol I hope this helps.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Glad to have Found this spray mop!
on September 5, 2010
Posted by: Stacie
from Chesterfield, VA
This Reveal Spray Mop is the best! I like how you can be more green with the product and no more disposable mop pads with the other spray mop. Also was happy to find the dry dusting pad that fits Reveal. Now I can dust and mop the floors with only one mop! Thanks Rubbermaid!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Best spray mop ever
on October 7, 2010
Posted by: Nichol
from New York
I have been using the Rubbermaid Reveal for a few days now and absolutely love it. Easy to use and I get to put my own cleaner in the refillable bottle! I can stop wasting money on other spray mops now. This comes with washable microfiber cloths as well. Cleans great, perfect for touch up messes, and is durable. Thank you so much Rubbermaid for making this! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com