Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
What's going on?
on March 11, 2018
Posted by: jcDenver
from Denver
After about 6 months of use (and yes, the spray is hard to work with) the bottle containing the liquid collapsed as if on an airplane!!!! Unusable. And I cannot find reference to a replacement bottle anywhere on the web. What gives????? Tried to add photo ....
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 13, 2018
Thanks for taking the time to review our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. Replacement Mop Bottles are currently available separately (Catalog number #1M18).
We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the inconvenience you have experienced. Replacement Mop Bottles are currently available separately (Catalog number #1M18).
We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
sprayer always gets stuck
on March 10, 2018
Posted by: paulaj
from california
Age Range:45 and up
Gender:Female
works great in the start, then the sprayer on the handle doesn't release
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 13, 2018
Thanks for taking the time to review our Reveal Spray mop!
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
to hard to push
on March 10, 2018
Posted by: katillou
from Montréal, QC, Canada
Gender:Female
Go to the gym before using the mop because you will need all your muscles to push the mop stick to the floor do not slide easily slip on the floor.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 13, 2018
Thanks for sharing your review of our Reveal Spray Mop!
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Same problem as others
on March 7, 2018
Posted by: Mpotter
from Bethlehem, PA, USA
Gender:Female
Love this mop when it was working properly. The trigger has been sticking and now it is leaking. I’m disappointed & now need a new wet mop!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 8, 2018
Thanks for taking the time to review our Reveal Spray mop!
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Love the mop hate the trigger
on March 5, 2018
Posted by: Doodler
from Irma, AB, Canada
Gender:Female
I really like this mop but the spray mechanism sticks rendering the trigger useless.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 6, 2018
Thanks for taking the time to review our Reveal Spray Mop!
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've had this experience with your item. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
So sad...
on March 2, 2018
Posted by: great with pets
from Alexandria, VA, USA
Gender:Female
I bought this mop a little while ago and absolutely loved it. So easy and convenient. The refillable bottle is great. I misplaced my cleaning pad while packing to move and had just purchased a new pad. I was loving being able to use my mop again when it stopped spraying. I can get about half of a spray and then nothing for a long time. I have looked for fixes online and all of them require taking the pump mechanism apart, which I'm not sure I'm able to do. I think this mop is a great idea and when it worked I would have given it five stars. Now I'm just really sad about this.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 6, 2018
Thanks for sharing your review of our Reveal Spray Mop!
We apologize for the inconvenience you have experienced. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the inconvenience you have experienced. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Great When It Works....
on March 1, 2018
Posted by: FlopMop
from Sammamish, WA, USA
Age Range:25-34
Like others, I love this mop in theory but have the issue of the trigger not spraying properly. It will spray once, then take 30+ seconds to ‘reload’....if you’re lucky. If you have carpal-tunnel, this issue will aggravate it when you’re using the mop.
The concept is great and I love that it doesn’t take batteries, but I can’t recommend it due to this defect being so incredibly common. I feel very disappointed that I spent money on this product that Rubbermaid surely knows has a design defect. Wish I had some kind of recourse for reimbursement because I still need a mop.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 6, 2018
Thanks for taking the time to review our Reveal Spray Mop!
We are sorry to hear that you've had this experience. We'd like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that you've had this experience. We'd like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Not so good
on February 25, 2018
Posted by: Paula6816
from Julian, PA, USA
Gender:Female
Bought this item for hardwood floors and the bottle sucks in and won't spray
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 8, 2018
Thanks for taking the time to review our Reveal Spray Mop!
We apologize for any inconvenience that you've experienced. Our records show that you've recently contacted our Consumer Care Department directly and we were able to successfully troubleshoot your issue. Thanks for choosing Rubbermaid and for giving us the opportunity to address your concern.
We apologize for any inconvenience that you've experienced. Our records show that you've recently contacted our Consumer Care Department directly and we were able to successfully troubleshoot your issue. Thanks for choosing Rubbermaid and for giving us the opportunity to address your concern.
Written by a customer while visiting rubbermaid.com